Terri Taylor
Decatur,GA
Overview
18
18
years of professional experience
Work History
Lead Infant Teacher
International Preparatory Academy
Decatur , GA
08.2023 - 10.2023
- Selected optimal curricula and planned daily lessons to meet needs of children with various developmental levels.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Coordinated professional development activities for teachers within the department.
- Established and enforced rules for behavior and procedures to maintain order among students.
- Assisted fellow teachers with assignment development, special projects, tests, administrative updates, and grading.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Organized and led activities to promote physical, mental and social development.
- Created positive relationships with families by establishing open communication channels between home and school environments.
- Monitored children's play activities to identify additional learning opportunities or behavioral issues.
- Engaged with children on individual basis to build positive, trusting relationships.
- Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
Quality Control Inspector
Plaid
Decatur , GA
05.2023 - 08.2023
- Inspected and repaired products to meet project expectations.
- Analyzed data from process control systems to identify trends in product quality.
- Provided safety information to contractors, engineers, or test equipment operators.
- Produced official reports of findings to meet regulatory standards and assist senior leadership with improving operations.
- Assessed materials, parts and products for conformance with quality control requirements and production specifications.
Quality Control Technician
Tailor Brand
Decatur , GA
02.2023 - 05.2023
- Performed visual and dimensional inspections on manufactured parts.
- Performed visual and dimensional inspections of components, assemblies, and products to ensure compliance with customer specifications.
- Compiled inspection and test data in reports to document compliance with or deviations from strict quality standards.
- Developed corrective action plans when needed to resolve quality issues.
- Interpreted test results, compared to specifications and control limits and recommended data for release.
Preschool Assistant Teacher
Wanda's Family Childcare
Decatur , NE
01.2022 - 12.2022
- Monitored individual student progress through assessments such as observation checklists and anecdotal records.
- Assisted with implementation of approved lesson plans and daily classroom schedule.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Helped prepare preschool-aged children for future education by working with groups and individuals in classroom environments.
- Observed children's performance, behavior, social development and physical health.
Infant Teacher
New Life Learing Center
Huntsville , AL
02.2021 - 12.2021
- Assisted with feeding and diaper changes for infants.
- Helped maintain cleanliness of classroom including sanitizing toys, tables, chairs. on a regular basis.
- Performed basic housekeeping tasks such as cleaning up spills or sanitizing surfaces after use.
- Provided a safe environment for children by enforcing safety rules and regulations.
- Supported children's emotional and social development by adapting communication tactics for differing client needs.
EVS Housekeeper
Island View Casino Resort
Gulfport , MS
01.2019 - 03.2020
- Monitored building security and safety by locking doors or avoiding hazards.
- Promptly responded to emergency situations such as spills or broken items requiring immediate attention.
- Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
- Responded quickly to calls for spills and other potentially dangerous situations.
Call Center Representative
Dish Network Retailer
Gulfport, MS
01.2019 - 03.2020
- Handled escalated customer service concerns to preserve customer satisfaction and maintain long-term business relationships.
- Increased customer satisfaction ratings 100% by effectively answering questions, suggesting effective solutions and resolving issues quickly.
- Updated customer accounts, addresses and contact information within call management databases.
- Consulted with customers to resolve service and billing issues.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
Call Center Representative
Cricket Wireless
Tulsa, OK
01.2006 - 12.2010
- Handled escalated customer service concerns to preserve customer satisfaction and maintain long-term business relationships.
- Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
- Prevented key account losses by researching discrepancies and correcting problems.
- Updated customer accounts, addresses and contact information within call management databases.
- Navigated through computer systems to review information and respond appropriately to callers.
Education
Associate of Arts - Theology
Rushing Spring School of Theology
Sylacauga, AL05-2012
Associate of Arts - Retail Sales Management
Career Development Institute
Sylacauga, AL05-1991
High School Diploma -
Childersburg
05-1990
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Lead Infant Teacher
International Preparatory Academy
08.2023 - 10.2023
Quality Control Inspector
Plaid
05.2023 - 08.2023
Quality Control Technician
Tailor Brand
02.2023 - 05.2023
Preschool Assistant Teacher
Wanda's Family Childcare
01.2022 - 12.2022
Infant Teacher
New Life Learing Center
02.2021 - 12.2021
EVS Housekeeper
Island View Casino Resort
01.2019 - 03.2020
Call Center Representative
Dish Network Retailer
01.2019 - 03.2020
Call Center Representative
Cricket Wireless
01.2006 - 12.2010
Associate of Arts - Theology
Rushing Spring School of Theology
Associate of Arts - Retail Sales Management
Career Development Institute
High School Diploma -
Childersburg