Terri Thomas
Raeford,NC
Summary
Dedicated Registered Medical Assistant with a proven track record at FirstHealth of the Carolinas Inc., adept in patient assessments and medication administration. Excelled in maintaining HIPAA compliance and ensuring patient confidentiality, significantly enhancing workplace efficiency. Skilled in direct patient care, demonstrating exceptional organizational abilities and a calm demeanor in high-stress situations.
Overview
10
10
years of professional experience
Work History
Registered Medical Assistant
FirstHealth of the Carolinas Inc.
04.2023 - Current
- Collect and document patient medical information such as blood pressure and weight.
- Answer telephone calls to offer office information, answer questions, and forward messages to staff.
- Prepare and administer medications to alleviate patient symptoms.
- Increase efficiency in the workplace by organizing and maintaining a clean and functional work environment.
- Maintain strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
Patient Care Secretary
FirstHealth of the Carolinas Inc.
07.2022 - 04.2023
- Expedited admissions process for new patients by collecting necessary information promptly while maintaining strict confidentiality.
- Kept a calm and professional demeanor in high-stress situations, providing reassurance to patients and their families during difficult times.
- Collaborated with case managers in coordinating discharge plans for patients transitioning out of the hospital setting back into their communities or homes.
- Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
- Maintained office supplies inventory by checking stock, anticipating department needs, and placing and expediting orders.
Registered Medical Assistant
FirstHealth of the Carolinas Inc.
08.2019 - 04.2022
- Prepared and administered medications to alleviate patient symptoms.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in office.
- Obtained client medical history, medication information, symptoms, and allergies.
- Increased efficiency in the workplace by organizing and maintaining a clean and functional work environment.
Patient Care Technician
FirstHealth of the Carolinas Inc.
12.2014 - 08.2019
- Expedited admissions process for new patients by collecting necessary information promptly while maintaining strict confidentiality.
- Kept a calm and professional demeanor in high-stress situations, providing reassurance to patients and their families during difficult times.
- Collaborated with case managers in coordinating discharge plans for patients transitioning out of the hospital setting back into their communities or homes.
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
- Enhanced office productivity by handling high volume of callers per day.
Education
No Degree - Medical Assisting
Fayetteville Technical Community College
Fayetteville, NC09-2018
Associate of Applied Science - Office Systems Technology
Sandhills Community College
Pinehurst, NC07-2011
Skills
- Medical terminology
- Privacy and confidentiality
- Patient assessments
- HIPAA compliance
- Direct patient care
- Medication administration
Timeline
Registered Medical Assistant
FirstHealth of the Carolinas Inc.
04.2023 - Current
Patient Care Secretary
FirstHealth of the Carolinas Inc.
07.2022 - 04.2023
Registered Medical Assistant
FirstHealth of the Carolinas Inc.
08.2019 - 04.2022
Patient Care Technician
FirstHealth of the Carolinas Inc.
12.2014 - 08.2019
No Degree - Medical Assisting
Fayetteville Technical Community College
Associate of Applied Science - Office Systems Technology
Sandhills Community College
Similar Profiles
Jessica DeeseJessica Deese
Registered Nurse at FirstHealth of the Carolinas- Richmond Memorial HospitalRegistered Nurse at FirstHealth of the Carolinas- Richmond Memorial Hospital
Anna WhaleyAnna Whaley
Registered Nurse - Hospice House at FirstHealth of the CarolinasRegistered Nurse - Hospice House at FirstHealth of the Carolinas
Gerri WalkerGerri Walker
Certified Surgical Technologist at FirstHealth of the Carolinas Inc- Moore RegionalCertified Surgical Technologist at FirstHealth of the Carolinas Inc- Moore Regional
Leslie CobbLeslie Cobb
Registered Nurse at FirstHealth of the Carolinas- Richmond Memorial HospitalRegistered Nurse at FirstHealth of the Carolinas- Richmond Memorial Hospital
Lisa DavidsonLisa Davidson
Licensed Dispensing Optician at Vista OpticalLicensed Dispensing Optician at Vista Optical