Terri Thomaston
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
26
26
years of professional experience
Work History
Operations Manager
Blickle USA Wheels and Casters, LLC.
10.2016 - Current
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Interacted well with customers to build connections and nurture relationships.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Developed and maintained relationships with external vendors and suppliers.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Increased profit by streamlining operations.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing,and efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Oversaw inventory replenishment strategies and processes for programs.
- Forecasted production schedules and adjusted plans to accommodate changes in demand.
- Collaborated with cross-functional teams to align production plans with customer requirements.
- Worked effectively in fast-paced environments.
- Strengthened communication skills through regular interactions with others.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Purchasing Manager /Production Planner
KG Crane USA
01.2013 - 10.2016
- Purchased new products and oversaw inventory stocking and availability.
- Performed monthly reconciliation of open purchasing orders.
- Sourced vendors, built relationships, and negotiated prices.
- Coordinated paperwork, updated spreadsheets, and maintained permanent records.
- Identified opportunities to reduce lead times and improve inventory management.
- Generated reports on purchasing activities to support management decisions.
- Provided certified training to customers on safe use and practices of overhead cranes.
- Communicated regularly with suppliers to uphold accountability for quality standards and timely delivery of goods.
- Worked directly with production personnel to resolve production scheduling issues and conflicts.
- Directed materials planning and team performance to support company initiatives and goals.
- Presented updated order and production status reports to sales staff and management.
Buyer
Autorica, LLC.
08.2009 - 12.2013
- Maintained complete documentation and records of all purchasing activities.
- Developed and improved account relationships.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
- Collaborated with internal departments to better understand needs and determine purchasing requirements.
- Collaborated with sales team to identify and fulfill customer needs.
- Researched and identified new suppliers and vendors.
- Managed and maintained purchase orders and invoices.
- Placed orders for merchandise consistent with quality, quantity and other specification requirements.
Owner
Pig Out BBQ & More
12.2005 - 01.2009
- Managed day-to-day business operations.
- Interacted well with customers to build connections and nurture relationships.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Tracked food production levels, meal counts, and supply costs.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Reviewed and approved employee schedules and timesheets.
- Ordered new supplies and food to maintain service levels.
- Monitored food quality and service levels to maximize kitchen and dining area performance.
- Established and managed team schedules and shift assignments.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Directed food preparation and cooking activities to meet health and safety standards.
- Controlled food costs and managed inventory.
- Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
- Monitored food inventory and supplies to prevent waste.
- Monitored food preparation, production, and plating for quality control.
- Planned and executed promotions and special events.
Buyer
Albion Industries
03.1999 - 12.2005
- Maintained key item stock levels and wrote or expedited purchase orders.
- Maintained complete documentation and records of all purchasing activities.
- Developed and improved account relationships.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
- Oversaw purchasing process from initiating requests to finalizing contracts to deliver smooth transaction.
- Developed cost-effective purchasing strategies to maintain inventory levels and improve operational procedures.
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
- Collaborated with sales team to identify and fulfill customer needs.
- Analyzed sales and inventory data to determine purchasing needs and reorder points.
- Devised and implemented policies and procedures for purchasing and inventory control.
- Developed and managed budgets for purchasing and projected purchasing needs.
- Researched and identified new suppliers and vendors.
- Managed and maintained purchase orders and invoices.
- Placed orders for merchandise consistent with quality, quantity and other specification requirements.
- Negotiated contracts with vendors for cost-effective purchasing terms.
Education
No Degree - Business Administration And Management
West Georgia Technical College
Carrollton, GA05-2005
Skills
- Production
- Performance monitoring
- Health and safety compliance
- Operations management
- Team building/leadership
- Decision-making
- Operational efficiency
- Supply chain management
- SAP expertise
- Troubleshooting and problem solving
- Inventory management
- Cost reduction
Timeline
Operations Manager
Blickle USA Wheels and Casters, LLC.
10.2016 - Current
Purchasing Manager /Production Planner
KG Crane USA
01.2013 - 10.2016
Buyer
Autorica, LLC.
08.2009 - 12.2013
Owner
Pig Out BBQ & More
12.2005 - 01.2009
Buyer
Albion Industries
03.1999 - 12.2005
No Degree - Business Administration And Management
West Georgia Technical College
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