Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
past certifications BLS and ACLS
Generic

Terri Vancamp

Mogadore,OH

Summary

Dynamic RN Case Manager at United Healthcare with expertise in chronic disease management and compassionate patient advocacy. Proven track record in care coordination and discharge planning, enhancing patient outcomes through interdisciplinary collaboration. Strong clinical judgment and attention to detail ensure compliance with HIPAA while delivering high-quality, individualized care.

Healthcare professional driven to deliver high-quality patient care and effective case management. Expertise in care coordination and patient advocacy, fostering strong communication and collaboration within multidisciplinary teams. Known for adaptability and results-oriented approach in dynamic healthcare environments.

Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.

Overview

22
22
years of professional experience
1
1
Certification

Work History

RN Case Manager

United Healthcare
01.2021 - Current
  • Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
  • Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
  • Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
  • Educated patients and families on available community resources, facilitating access to necessary support services.
  • Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
  • Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
  • Streamlined discharge planning, ensuring patients received necessary resources and support for recovery at home.
  • Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
  • Monitored patient progress closely, adjusting care plans as necessary to meet evolving health requirements.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Conducted comprehensive assessments of patient needs to inform effective care planning.

Staff Nurse, Operating Room

Crystal Clinic Orthopedic Center
05.2016 - 12.2020
  • Streamlined operating room processes by maintaining accurate documentation of surgical equipment and supplies inventory.
  • Assisted in the development of new protocols for surgical procedures, resulting in increased patient safety and streamlined care delivery.
  • Collaborated with multidisciplinary teams for optimal patient outcomes, contributing valuable input in pre-and post-surgical meetings.
  • Contributed to quality improvement initiatives within the department by participating in audits and implementing recommended changes.
  • Ensured patient safety by meticulously reviewing medical charts and identifying potential risks or contraindications prior to surgery.
  • Facilitated efficient transitions between the admitting area, operating room suite, recovery unit, ultimately enhancing continuity of care.
  • Reduced post-operative complications by ensuring a sterile environment and adhering to infection control protocols.
  • Provided thorough patient education on discharge instructions, ensuring understanding of post-operative care requirements at home.
  • Supported surgeon performance by anticipating needs during procedures, promptly providing required instruments and equipment.
  • Demonstrated flexibility in scheduling, adapting to fluctuating caseloads while maintaining high standards of patient care delivery.
  • Optimized operating room efficiency by assisting with the timely setup, breakdown, and turnover of surgical suites.
  • Served as a resource for junior nursing staff, offering guidance on clinical decision-making based on evidence-based practice principles.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Monitored patients' vital signs and administered medications per physician orders or good practices.
  • Monitored patient reactions after administering medications and IV therapies.

Staff Nurse Pain Management and Operating Room

University Hospital
01.2004 - 05.2016
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
  • Assessed physical, psychological, physiologic, and cognitive status of patients.
  • Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
  • Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
  • Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
  • Demonstrated excellent time management skills while juggling multiple priorities in a fast-paced environment.
  • Acted as a patient advocate, ensuring their needs were met and their rights protected throughout their healthcare journey.
  • Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions.
  • Mentored new nursing staff, supporting their professional growth and development.
  • Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures, and nursing best practices.
  • Developed and implemented individualized patient care plans for optimal outcomes.
  • Promoted a culture of safety by strictly adhering to infection control measures and reporting any potential hazards or concerns.
  • Participated in regular staff meetings to share best practices, address challenges, and foster collaboration among team members.
  • Exhibited strong critical thinking skills when assessing complex medical situations and determining appropriate interventions.
  • Collaborated with interdisciplinary team members for comprehensive patient assessments and treatment plans.
  • Coordinated patient discharge planning to provide post-discharge patient care, promoting healing and recovery.
  • Streamlined workflow processes to increase efficiency in a high-volume clinical setting.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Educated family members and caregivers on patient care instructions.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Monitored patient reactions after administering medications and IV therapies.

Education

Registered Nursing

Walsh University
Canton, OH
05-1991

Medical Assisting

Stark State University
Canton, OH
05-1986

Skills

  • Chronic disease management
  • Discharge planning
  • HIPAA compliance
  • Multidisciplinary approach
  • Care coordination
  • Community resources
  • Medication management
  • Case management
  • Critical thinking
  • Compassionate and caring
  • Interdisciplinary collaboration
  • Strong clinical judgment
  • Accurate documentation
  • Attention to detail
  • Preventive healthcare
  • EMR / EHR
  • Specialized healthcare referrals
  • Intake and discharge
  • Monitoring vital signs
  • Patient and family advocacy

Certification

past certifications BLS and ACLS

Languages

English

Timeline

RN Case Manager

United Healthcare
01.2021 - Current

Staff Nurse, Operating Room

Crystal Clinic Orthopedic Center
05.2016 - 12.2020

Staff Nurse Pain Management and Operating Room

University Hospital
01.2004 - 05.2016

Registered Nursing

Walsh University

Medical Assisting

Stark State University

past certifications BLS and ACLS

Past certifications of BLS and ACLS were renewed every 2 years while working in operating room and pain management

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