Experienced with comprehensive client assessments, ensuring personalized care plans are in place. Utilizes strong communication and coordination skills to effectively manage client services. Track record of fostering positive client relationships and achieving measurable improvements in client well-being.
Overview
30
30
years of professional experience
Work History
Case Manager
Crimson Guardianship
01.2025 - Current
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Advocated for client rights when interacting with external agencies or institutions, ensuring the best living environment at all times.
Community Liaison
Eden Home Health
08.2020 - 12.2024
Strengthened relationships with community partners through regular communication and collaboration on patient care needs.
Stayed abreast of industry trends, adapting tactics accordingly to maintain a competitive edge in the ever-evolving marketplace.
Came on board as company was a new start up in Spokane. Developed intake team work flow and job duties, marketing strategies to propell the company to a top 3 agency in the area.
Business Development Specialist /Registered Dietitian Nutritionist
Sunshine Home Health
03.2013 - 05.2020
Established long-term partnerships with key stakeholders, fostering trust and collaboration for mutual patient success.
Spearheaded rebranding efforts that successfully revitalized stale brands or introduced new product lines into the market.
Created and implemented community-based programs to improve health education or fill specific needs.
Home visits - Conducted comprehensive nutritional assessments to identify specific needs and develop tailored interventions accordingly.
Registered Dietitian Nutritionist
Family Home Care / Gentiva Home Health
04.1995 - 03.2013
.Conducted comprehensive nutritional assessments to identify specific needs and develop tailored interventions accordingly.
Educated patients on the importance of proper nutrition, leading to improved overall health and wellbeing.
Influenced positive behavioral change among clients by providing motivational counseling sessions focused on goal-setting, problem-solving, and selfmonitoring.
Developed resources such as brochures, handouts, and presentations to enhance patient understanding of complex nutritional concepts.
Developed Tube Feeding Program as a new revenue for company.
Education
Master of Science - Human Nutrition
Washington State University
Pullman, WA
12-1994
Skills
Case documentation
Active listening
Patient assessment
Interdisciplinary collaboration
Timeline
Case Manager
Crimson Guardianship
01.2025 - Current
Community Liaison
Eden Home Health
08.2020 - 12.2024
Business Development Specialist /Registered Dietitian Nutritionist
Sunshine Home Health
03.2013 - 05.2020
Registered Dietitian Nutritionist
Family Home Care / Gentiva Home Health
04.1995 - 03.2013
Master of Science - Human Nutrition
Washington State University
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