Terri Watkins

• Rf scanner, Load and Unload Trucks, Associated with High Profile Shipments, Get packages to destination
• Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
• Guided aircraft into and out of parking positions using hand signals.
• Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
• Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 3 daily flights.
• Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
• Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
• Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
• Tracked flight schedules to promote on-time landings and avoid loading delays.

• Microsoft Office, Quick Books Pro, Payroll & Computerized Accounting, Federal Income Tax structure, Human Resources and Policy Formation, Marketing & Advertising, Account Creation and Invoicing, Principles of Finance, Effective Management, Oral/written Communication, Employment Resources and Policies, Conflict Resolution, Customer Service, Budget/Schedule Management, Covid 19 Enterprise Project, Manage associates in -21 degrees, Assist Supervisor with employees' issues, Associated with High Profile Shipments, Help Organize Staffing and Shift Schedules, Manage day to day operations, Practice an embrace all safety procedures
• Managed a team of material handlers to ensure optimal productivity, performance, and safety.
• Spearheaded the implementation of a new warehouse management system, improving overall operational efficiency.
• Minimized product damage by maintaining proper storage conditions and handling techniques.
• Safeguarded warehouse operations by enforcing safety protocols and conducting regular inspections.
• Increased efficiency by streamlining material handling processes and implementing new procedures.

Discuss goods and service information with customers or patrons, Respond to customer problems and complaints in a timely manner, Prepare documentation for contracts, transactions, and regulatory compliance, Serve as go-to-person regarding any administrative and operational related functions, Audit locations, inventory and/or files, Hiring, Onboarding and Recruitment, Access and maintain employee files and payroll, Make sure employees are following handbook procedures and policies

• Initiated and maintained personnel and employee-related files and records and established archives to support internal audits.
• Facilitated employee termination process and performed employee exit interviews to relay pertinent information to appropriate personnel.

• Develop financial plans for clients, Compute debt repayment schedules, Explain regulations, policies, or procedures, Prepare contracts or other transaction documents, Check in trucks
• Mentored junior staff members, fostering professional growth and development within the team.
• Increased customer satisfaction through effective communication and problem resolution.
• Coordinated with other departments to streamline workflows, resulting in improved overall productivity.
• Reduced overhead costs by implementing innovative strategies for resource allocation and workforce management.
• Set performance goals for each location based on historical data and projections, driving continuous improvement efforts throughout the organization.
• Managed multiple locations concurrently, maintaining consistent performance levels across all sites.
• Traveled to 8 different locations to scout and select appropriate ones for various scenes.
• Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies.

• Delegation and supervision Need of retaillé tasks and cleaning duties, Cash handling responsion with sales range from $900-1,200 à Day, Interaction with Customer to gather feed back to improve service and quality of food in retail, Lead and worked alongside fellow associates, Cash handling responsibilities & back deposits, Interaction with 1500-2500 customers daily, Assisting Chef and Purchasing Manager in reducing waste in retail space, Supervision of 12-15 direct reports daily
• Monitored staff performance to identify areas for improvement, providing constructive feedback and coaching as needed.