Terri Weaver
Avondale,PA
Summary
Sales professional experienced in building relationships and retaining top accounts. Offers skills in customer service, knowledge of market trends and background in upselling. Looking to put knowledge and abilities to good use in sales position focused on market penetration. Results-driven professional seeking position as Outbound Sales Consultant. Focused on performance and flexible with specific needs of different assignments. Collaborates professionally with individuals from broad array of backgrounds and cultures. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 20 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
45
45
years of professional experience
1
1
Certification
Work History
Owner/Manager
Self-employed
Avondale, PA
09.2000 - Current
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated clients to learn and perform piano skills.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Created and monitored promotional approaches to increase sales and profit levels.
- Reconciled daily sales, returns and financial reports for quarterly estimated tax filings and monthly profit and loss.
- Maintained up-to-date administrative records to monitor operational conditions.
- Founded and managed private piano instruction business, growing revenue to over $30,000 as a sole proprietor.
Administrative Assistant
W.L. Bechtold & Co.
Avondale , PA
04.2017 - 08.2021
- Handled client correspondence and tracked records to foster office efficiency.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Managed client records for all financial records for securities and asset records.
- Quality customer service for all clients and received referrals.
- Managed requests for distributions and RMD for investments.
Assistant Vice President of Operations
Various Bank Operations
Reading, PA
03.1982 - 09.2000
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Managed Computer Operations and all back office protocols for cost effective productions and team management.
- Promoted positive customer experience through day-to-day supervision and management of facility.
Education
Various Credits For Associates - Banking/Finance
Alvernia University
Reading, PASkills
- Effective Communicator and Public Speaker
- Operational Analysis
- Change and Growth Management
- Integrity and Transparency
- Employee Motivation and Performance
- Leadership and People Development
- Annual Planning
- Vendor Negotiations
- Reducing Costs
- Marketing Tactics
- Intuit QuickBooks
- Finance and Accounting Operations
Websites
Certification
- Organ Performance - SPC
- Accomplished Professional Musician - piano, organ, harp
- Successful business owner for over 20 years
Timeline
Administrative Assistant
W.L. Bechtold & Co.
04.2017 - 08.2021
Owner/Manager
Self-employed
09.2000 - Current
Assistant Vice President of Operations
Various Bank Operations
03.1982 - 09.2000
Various Credits For Associates - Banking/Finance
Alvernia University
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