Terri White
Caldwell,WV
Summary
Dynamic professional with a proven track record at Children's Home Society of WV. Outgoing and passionate professional with many years of experience coordinating community programs and allocating resources. Proficient communicator that excels at building strong connections within the community and leveraging social media platforms. Thrives in team-based or independently-motivated settings.
Overview
14
14
years of professional experience
Work History
Family Case Aide
Children's Home Society of WV
Lewisburg, WV
03.2020 - Current
- Strengthened patient connections through prompt issue resolution and phone inquiry responses.
- Drafted various case-related correspondence.
- Established collaborations with affiliated organizations to enhance support and visibility for key issues.
- Participated in community outreach activities to promote awareness of services offered by the organization.
- Made referrals to utilize community resources for resident's needs.
- Connected individuals with relevant community resources and coordinated referrals.
- Cultivated strong working relationships with parents and children to link them with appropriate services.
- Recorded client advancements and maintained current case files.
- Promoted effective communication amongst clients, family members, and service providers.
- Kept detailed logs of all client interactions within the system.
- Offered emotional aid to clients managing challenging life events.
- Provided administrative support to case managers, including filing and organizing documents.
- Answered questions and responded to inquiries to deliver high level of service to patients.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Deputy Circuit Clerk
Greenbrier County Court House
Lewisburg, WV
06.2011 - 12.2018
- Facilitated communication between court office and government agencies.
- Managed daily court dockets to ensure efficient case progression.
- Acted as court cashier, processing billing and payments for fines, bonds, bail and other court fees, also recording details of payment and reporting missed deadlines or delinquency.
- Addressed public inquiries on court procedures.
- Conducted various tasks such as duplicating documents and arranging meetings.
- Verified accuracy of paperwork submitted by attorneys or other parties involved in legal proceedings.
- Responded to in-person and telephone inquiries regarding warrants, citations, and court documents.
- Issued receipts and updated computer systems with payment details.
- Maintained and organized legal documents such as subpoenas and warrants.
- Protected sensitive information according to legal standards.
- Educated incoming staff on judicial processes and proper handling of documents.
- Documented all hearing results and entered them into a database.
- Issued public notification of official meeting and activities.
- Maintained court dockets and calendars, scheduled hearings, trials, and mediations.
- Performed comprehensive research to gather case information and historical legal records.
- Wrote error-free and professional correspondence on behalf of court system.
- Kept inventory well-stocked by replenishing counters with required items like forms, film and license supplies.
- Responded to inquiries from attorneys, law enforcement, and the public.
- Reviewed pleadings for accuracy prior to filing them with the courts.
- Provided customer service to the public regarding court procedures and case status.
- Created new case files by logging filings, hearings, trials, and judgments.
- Drafted and distributed court orders and decisions as directed by judges.
- Prepared legal documents such as summonses, subpoenas, motions, orders, judgments, writs of execution and garnishments.
- Prepared and issued summons, complaints, warrants and other documents necessary for daily courtroom operations.
- Aided in evaluating and presenting details on prospective jurors for selection.
- Guided supervisors, judges, and office staff on records and case status.
- Processed payments for fines and fees associated with legal proceedings.
- Assisted in preparing courtroom exhibits for use during trial.
- Utilized court management software to track cases and generate reports.
- Provided clerical support to judges during trials and hearings.
- Fulfilled document requests by citizens, parties to cases, judges and attorneys, keeping records of documents provided.
- Greeted visitors to the courthouse and directed them to appropriate offices or personnel.
- Monitored court proceedings to maintain order and record minutes.
- Processed legal filings and fees, ensuring compliance with court procedures.
- Assisted attorneys with preparation of legal documents for filing in court.
- Recorded and maintained official court records with high accuracy.
- Responded promptly to inquiries from staff members or outside entities regarding court matters.
Education
Bachelor of Social Work - Social Work
Concord University
Athens01-2025
Skills
- Confidentiality a
- Youth development
- Professional boundaries
- Referrals
- Relationship building
- Communication
- De escalation tactics
- Crisis intervention
- Document management
- Computer literacy
- Self motivation
- Team collaboration
- Trauma-informed care
- Time management
- Professional demeanor
- Teamwork and collaboration
- Community resource navigation
- Community outreach
- Attention to detail
- Written communication
- Data confidentiality
- Resource coordination
- Fundraising expertise
- Resource development
- Marketing and communications
- Effective communication
- Vendor management
- Customer relationship management
- Excellent communication
- Decision-making
- Communication skills
- Analytical thinking
- Leadership capability
References
References available upon request.
Timeline
Family Case Aide
Children's Home Society of WV
03.2020 - Current
Deputy Circuit Clerk
Greenbrier County Court House
06.2011 - 12.2018
Bachelor of Social Work - Social Work
Concord University
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