Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Teresa (Terri) Williams

Deer Park

Summary

Dynamic professional with a strong background in customer service and problem-solving, honed as a Medical Assistant at Dr. E Ferris. Proven ability to enhance clinic efficiency and build patient trust through effective communication. Skilled in multitasking and organizational strategies, ensuring smooth operations while maintaining high-quality care standards.

Overview

37
37
years of professional experience

Work History

B and T Vending

Myself
02.2006 - 01.2023
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Accounts payable/ receivable
  • payroll
  • contracts
  • presentations
  • troubleshooting
  • sales
  • hiring / firing of employees

Medical Assistant

Dr, E Ferris
01.1996 - 04.2021
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.

Office Manager /Marial Arts and Fitness Instructor

Self Defense America
03.2002 - 01.2017
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Taught kids / adults in Martial Art system
  • Taught Kickboxing classs

Assistant Lab Technician

Gyn and OB Associates
06.1991 - 10.1994
  • Prepared high-quality samples by utilizing appropriate techniques such as centrifugation, pipetting, and dilution calculations when necessary.
  • Consistently met deadlines for completing assigned tasks, ensuring smooth operations within the lab environment.
  • Implemented waste management strategies within the lab setting, reducing hazardous waste and promoting environmental responsibility.
  • Improved lab efficiency by maintaining clean and organized workspaces to optimize workflow.
  • Completed routine quality control tests, ensuring accurate data collection and reliable results for clients.

Leasing Ageant

Briacliff Apartments
05.1986 - 07.1987
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Established rapport with potential tenants during tours, highlighting community features tailored to their specific needs and preferences.
  • Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
  • Participated in property inspections to prepare for move-ins and move-outs.
  • Trained and mentored new leasing agents, fostering teamwork and a supportive work environment.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.

Education

No Degree - Medical

Concorde Career Institute
Houston, TX
01-1991

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Multitasking Abilities
  • Organizational skills
  • Decision-making
  • Problem resolution

Timeline

B and T Vending

Myself
02.2006 - 01.2023

Office Manager /Marial Arts and Fitness Instructor

Self Defense America
03.2002 - 01.2017

Medical Assistant

Dr, E Ferris
01.1996 - 04.2021

Assistant Lab Technician

Gyn and OB Associates
06.1991 - 10.1994

Leasing Ageant

Briacliff Apartments
05.1986 - 07.1987

No Degree - Medical

Concorde Career Institute

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Teresa (Terri) Williams