Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Terri Williams

Springfield,IL

Summary

Dynamic and dedicated RN with extensive experience at SIU School of Medicine, excelling in patient assessment and interdisciplinary collaboration. Proven track record in enhancing patient outcomes through effective care plan development and patient education. Strong advocate for quality improvement, fostering a compassionate healing environment while ensuring compliance with regulatory standards.

Experienced healthcare professional prepared for this role with strong emphasis on patient care and clinical skills. Proven ability to work collaboratively within multidisciplinary teams, adapting to changing situations with ease. Excels in communication, empathy, and problem-solving to achieve optimal patient outcomes. Reliable and results-driven, with focus on delivering high-quality care and maintaining positive, supportive environment.

Experienced with patient care, clinical support, and emergency response. Utilizes effective communication and critical thinking skills to manage patient needs and coordinate with healthcare teams. Track record of maintaining patient safety and delivering compassionate care in diverse medical settings.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Performance and Education Nurse

Siu School Of Medicine
06.2024 - Current
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
  • Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
  • Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
  • Implemented infection control measures that significantly reduced hospital-acquired infections.
  • Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
  • Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
  • Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
  • Maintained up-to-date knowledge on emerging trends in nursing practice to enhance effectiveness in delivering quality care.
  • Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
  • Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of care plans.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Educated family members and caregivers on patient care instructions.
  • Evaluated patient histories, complaints, and current symptoms.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Recorded details regarding therapies to keep patient charts updated.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.

Patient Access Nurse

SIU School Of Medicine
08.2022 - 06.2024
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
  • Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
  • Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
  • Improved patient satisfaction ratings by delivering compassionate and personalized care.
  • Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
  • Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
  • Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
  • Reduced medication errors through thorough double-checking of prescriptions and dosages.
  • Maintained up-to-date knowledge on emerging trends in nursing practice to enhance effectiveness in delivering quality care.
  • Assisted physicians in performing diagnostic tests and procedures to facilitate prompt diagnosis and treatment.
  • Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
  • Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.
  • Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of care plans.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Managed patients recovering from medical or surgical procedures.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Educated family members and caregivers on patient care instructions.
  • Evaluated patient histories, complaints, and current symptoms.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Recorded details regarding therapies to keep patient charts updated.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Investigated and resolved issues affecting hospital operations and patient care.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.

Clinical Nurse

Springfield Clinic
09.2020 - 08.2022
  • Maintained strong working relationships with physicians and ancillary staff, fostering a collaborative approach to patient care delivery.
  • Responded to patient emergencies to provide prompt and correct intervention .
  • Educated patients and families to increase understanding of condition and best ways to manage.
  • Collaborated with interdisciplinary teams for optimal patient outcomes and efficient care coordination.
  • Mentored new nursing staff, fostering professional growth and team building within the unit.
  • Administered medications and treatments to manage patient's condition.
  • Utilized evidence-based practice to assess and provide care for patients.
  • Participated in quality improvement initiatives to improve patient care outcomes.
  • Utilized advanced assessment skills to identify early indications of deterioration in a patient''s condition, enabling prompt intervention when needed.
  • Demonstrated knowledge of technical procedures and proper equipment use.
  • Developed strong rapport with patients and families, promoting open communication channels for effective collaboration in treatment plans.
  • Ensured accurate documentation of all patient records, contributing to improved quality assurance measures.
  • Maintained patient confidentiality by protecting unauthorized access to personal information.
  • Monitored patients, evaluated results, and recommended further courses of treatment to quickly improve patient outcomes.
  • Acted as a clinical resource for colleagues seeking guidance on best practices or challenging cases, contributing to a supportive learning environment within the unit.
  • Stayed current with health system initiatives and incorporated evidence-based practice and research into care routine.
  • Handled patient discharge planning, arranging for follow-up care after leaving healthcare facility.
  • Promoted a culture of safety by maintaining strict adherence to infection control protocols and reporting potential hazards.
  • Maintained accurate and comprehensive patient records in line with regulatory standards.
  • Increased patient satisfaction scores through consistent delivery of compassionate and culturally competent care.
  • Coordinated seamless transitions between levels of care by effectively communicating with multidisciplinary team members throughout the process.
  • Served as a patient advocate, ensuring individual needs were met and concerns addressed promptly.
  • Streamlined workflow processes, improving overall efficiency within the unit.
  • Handled patient transfers, following safety protocols to prevent injuries.
  • Provided wound care to promote healing and prevent infection.
  • Implemented individualized nursing care plans tailored to meet the unique needs of each patient population served.
  • Conducted comprehensive assessments of complex medical conditions, facilitating timely interventions to prevent complications.
  • Administered medications and treatments to patients, contributing to their overall well-being and recovery.
  • Optimized patient scheduling and workflow, reducing waiting times and maximizing resource utilization.
  • Coordinated with multidisciplinary teams to ensure cohesive patient care and treatment strategies.
  • Responded to medical emergencies with prompt and decisive action, minimizing patient risk and improving outcomes.
  • Managed patient records with meticulous attention to detail, ensuring accuracy and confidentiality.
  • Collaborated with interdisciplinary healthcare team to develop comprehensive care plans for patients.
  • Conducted research on patient care practices, integrating evidence-based approaches to improve care quality.
  • Streamlined patient discharge process, reducing wait times and enhancing patient satisfaction.
  • Collaborated on clinical trials, contributing to advancements in medical research and patient care methodologies.
  • Facilitated patient education on disease management and prevention, empowering individuals with knowledge to take charge of their health.
  • Improved team efficiency by mentoring new nurses, sharing expertise and fostering supportive work environment.
  • Enhanced patient comfort by providing compassionate and comprehensive support during hospital stays.
  • Enhanced patient recovery rates by developing and implementing individualized care plans.
  • Provided emotional support to patients and their families during difficult medical situations.
  • Implemented infection control protocols, maintaining safe and sterile environment for patients and staff.
  • Improved patient satisfaction with empathetic communication and timely response to concerns.
  • Utilized technology to improve patient care, integrating electronic health records and telehealth services.
  • Monitored patient progress and adjusted care plans accordingly, leading to improved health outcomes.
  • Participated in continuous professional development, staying abreast of latest nursing practices and standards.
  • Conducted comprehensive assessments for new admissions, ensuring accurate diagnosis and treatment planning.
  • Advocated for patients' needs and preferences, ensuring their voices were heard in treatment decisions.
  • Served as a clinical resource to staff, patients and families.
  • Evaluated patient histories, complaints, and current symptoms.
  • Documented patient progress and care interventions in medical records.
  • Participated in quality improvement initiatives to improve patient care.
  • Identified clinical risks and took appropriate preventative actions.
  • Provided clinical oversight and support to health care teams.
  • Developed and maintained collaborative relationships with healthcare providers.
  • Facilitated and attended interdisciplinary meetings to discuss patient care.
  • Evaluated patient progress, assessed outcomes and provided follow-up care.
  • Implemented and monitored infection control protocols.
  • Assisted in development and implementation of new clinical programs.
  • Monitored and maintained clinical supplies, materials and inventory.
  • Reviewed patient health status and developed individualized care plans.
  • Facilitated patient and family education and counseling.
  • Explained side effects from medications and provided in-depth education to patients on diabetes, asthma, cancer, and other diseases.
  • Developed, implemented and monitored clinical protocols and standards of care.
  • Assessed effectiveness of clinical nursing interventions and programs.
  • Created educational materials for staff and patients.
  • Conducted research and developed evidence-based clinical guidelines.

RN Staff Nurse

Prairie Cardiovascular
06.2010 - 09.2020
  • Proactively identified potential patient safety risks, taking corrective actions to prevent harm or injury.
  • Served as a liaison between patients, families, and healthcare providers to facilitate clear communication and coordination of care plans.
  • Provided compassionate and empathetic support to patients and their families during difficult situations.
  • Maintained accurate and detailed records of patient assessments, treatments, and progress notes for seamless continuity of care.
  • Educated patients on disease prevention and management, promoting healthier lifestyles.
  • Assisted physicians during medical procedures, ensuring accurate delivery of care as prescribed by the healthcare provider.
  • Implemented effective time-management strategies to optimize productivity while maintaining high-quality patient care standards.
  • Managed complex wound care cases using advanced skills in assessment, dressing application, and infection control measures.
  • Mentored new nursing staff, contributing to a more cohesive and efficient team environment.
  • Conducted thorough patient assessments upon admission to determine appropriate level of care required based on individual needs.
  • Evaluated the effectiveness of nursing interventions, revising care plans as needed to ensure optimal patient outcomes and satisfaction.
  • Reduced medication errors through meticulous administration and documentation of medications.
  • Collaborated with interdisciplinary team members to develop comprehensive patient care plans, improving patient outcomes.
  • Devised customized interventions addressing physical, emotional, social, spiritual aspects of each patient''s well-being while adhering to professional ethics guidelines.
  • Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
  • Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Developed and implemented individualized patient care plans for optimal outcomes.
  • Assessed physical, psychological, physiologic, and cognitive status of patients.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions.
  • Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures, and nursing best practices.
  • Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
  • Coordinated patient discharge planning to provide post-discharge patient care, promoting healing and recovery.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Educated family members and caregivers on patient care instructions.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Recorded details regarding therapies to keep patient charts updated.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Evaluated patient histories, complaints, and current symptoms.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Managed patients recovering from medical or surgical procedures.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.

Education

Associate of Applied Science - Nursing Practice

Lincoln Land Community College
Springfield, IL
05-1988

Skills

  • Patient assessment
  • Medication administration
  • Care plan development
  • Interdisciplinary collaboration
  • Patient education
  • Clinical documentation
  • Quality improvement
  • Patient advocacy

Certification

  • Six Sigma Certification
  • Basic Life Support Certification (BLS)
  • Certified Legal Nurse Consultant-Vicki Milazzo School of CLNC 2002

Timeline

Performance and Education Nurse

Siu School Of Medicine
06.2024 - Current

Patient Access Nurse

SIU School Of Medicine
08.2022 - 06.2024

Clinical Nurse

Springfield Clinic
09.2020 - 08.2022

RN Staff Nurse

Prairie Cardiovascular
06.2010 - 09.2020

Associate of Applied Science - Nursing Practice

Lincoln Land Community College

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Terri Williams