Summary
Overview
Work History
Education
Skills
Timeline
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Terri Wright

Houston

Summary

Compassionate Certified Nursing Assistant with experience at Clipboard Health, skilled in direct patient care and HIPAA compliance. Proven ability to enhance patient comfort and wellbeing through meticulous monitoring of vital signs and fostering a supportive environment. A reliable team player dedicated to improving care quality and patient satisfaction.

Knowledgeable Desired Position with solid foundation in patient care and support. Proven ability to assist in various medical procedures and enhance patient comfort. Demonstrated efficiency in managing patient records and collaborating with healthcare teams.

Overview

4
4
years of professional experience

Work History

Certified Nursing Assistant

Clipboard Health
10.2024 - 02.2025
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.

Office Assistant/ Certified Nurse Assistant

Prattville Health and Rehabilitation
01.2024 - 10.2024
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Enhanced patient care by providing daily assistance with bathing, dressing, and grooming.
  • Improved patient comfort by repositioning and transferring them on a regular basis.
  • Demonstrated proficient use of medical equipment such as blood pressure monitors and oxygen concentrators for efficient patient care delivery.
  • Strengthened continuity of care by meticulously updating electronic health records in accordance with HIPAA regulations.

Assistant Store Manager

Rainbow Shops
05.2023 - 01.2024
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.

Customer Service Representative

Teletech Customer Care Management
07.2021 - 01.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

High School Diploma - Basics

Dallas County High
Plantersville, AL

Skills

  • Patient care
  • HIPAA compliance
  • Reliable team player
  • Direct patient care
  • Medical terminology
  • Documenting behaviors

Timeline

Certified Nursing Assistant

Clipboard Health
10.2024 - 02.2025

Office Assistant/ Certified Nurse Assistant

Prattville Health and Rehabilitation
01.2024 - 10.2024

Assistant Store Manager

Rainbow Shops
05.2023 - 01.2024

Customer Service Representative

Teletech Customer Care Management
07.2021 - 01.2023

High School Diploma - Basics

Dallas County High

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Terri Wright