Hi, I’m
Terria Jean-Baptiste
Kissimmee,FL
Summary
Compassionate and dedicated Registered Clinical Social Worker Intern with a diverse background in child welfare, hospice care, and foster care licensing. Skilled in crisis intervention, client assessment, and therapeutic support, with a strong focus on advocacy and trauma-informed care. Experienced in leadership, fostering collaborative team environments, and guiding staff in best practices. Committed to empowering individuals and families, promoting emotional well-being, and enhancing community resources to support positive outcomes. Proficient in developing client-centered plans and building supportive relationships across various social service settings.
Overview
13
years of professional experience
1
Certification
Work History
AdventHealth HospiceAltamonte Springs, FL
Hospice Social Worker
08.2023 - Current
Job overview
- Evaluates the psychosocial needs of each patient and family care unit.
- Develops and implements the psychosocial plan of care in response to the needs of the patients and families.
- Travels to patient residence and performs initial assessment. Identifies and assesses the psychosocial needs of the patient and family, and the care giving relationships and dynamics between the patient and family for the patient interdisciplinary care plan.
- Assists the patients and families with obtaining financial resources.
- Provides services as determined by interdisciplinary team and reports back to registered nurse regarding assessment and need for other organizational resources.
- Communicates with care givers and make referrals for intra-organizational services and community resources such as Medicaid, Salvation Army, and food banks.
- Provides education and assistance in completing Advance Directives.
- Provides counseling to patient or family care unit on individual or group basis.
- Interacts with facility/hospital case managers to provide appropriate hospice services.
- Evaluates family care unit bereavement needs at the time of admission throughout the hospice process to the patient's death. Completes referral to Bereavement Department and documents appropriately.
- Maintains appropriate professional documentation related to the patient/caregivers as part of the Plan of Care in the electronic medical record. Ensures accurate and timely completion.
- Participates as a member of the assigned interdisciplinary team and attends all scheduled meetings.
- Assesses the need for volunteer assistance.
- Provides non-medical on call services as scheduled.
- Participates in staff meetings, department meetings, in services and other related activities.
- Attends educational and developmental seminars and meetings, as deemed appropriate.
- Creates discharge plans when needed.
- Provides referrals for community resources.
- Performs other duties as deemed necessary by Manager or designee.
Positive Behavioral Solutions, LLCSaint Cloud, FL
Mental Health Therapist
02.2024 - 09.2024
Job overview
- Mental Health Therapists are responsible for working directly with clients and families, providing individual and family sessions, and seeing ALL clients assigned.
- Schedules and sets own appointments in a timely manner.
- Establishes rapport/gains trust with assigned clients or families.
- Meets weekly documentation deadlines.
- Must be willing to collaborate with other organizations and healthcare providers for treatment purposes.
- Communicates effectively with the administration team.
- Attends Monthly Supervision meetings.
- Attends weekly supervision meetings as needed.
Embrace FamiliesOrlando, FL
Caregiver Income and Eligibility Supervisor
08.2020 - 08.2023
Job overview
- Monitor and supervise Caregiver Eligibility staff including tasks specific to eligibility and regulatory tasks for levels of licensure.
- Assist the Director of Caregiver Information & Eligibility with problem resolution and continuing quality improvement.
- Assist peer Caregiver Information & Eligibility Supervisors with the monitoring and approval of data collection, regulatory and eligibility activities, as needed.
- Facilitate routine staff and team meetings.
- Assure accuracy of information to monitor Staff statistics by performing routine validation sampling.
- Receives caregiver and CPA calls, log any complaints, respond to requests or assistance in a timely and effective manner.
- Establish and maintain ongoing quality improvement activity to monitor services and ensure they are delivered in an effective and efficient manner.
- Conduct licensing file packet review for processing and issuance of license by The Department of Children and Families, State of Florida.
- Monitor licensing submission and ensure standard are met for code requirements, licensing expiration and DCF submission on a monthly basis.
Embrace FamiliesOrlando, FL
Caregiver Income and Eligibility Coordinator
01.2020 - 08.2020
Job overview
- Licensed and Managed over approximately 100 licensed foster homes spanning two counties.
- Monitored the progress of Correction Action Plans for licensed homes that were found to be deficient.
- Monitored and traced foster care referrals and abuse reports that were called in.
- Completed the relicensing process every year which included advocacy in behalf of the family throughout the licensing process, assessments on the Caregivers and members of the home to ensure compliance for licensure.
- Problem solved with my assigned Supervisor to address quality improvement needs.
- Analyzed, Interpreted, and integrated data.
Florida Baptist Children's HomeOrlando, FL
Foster Care Licensing Specialist
05.2018 - 12.2019
Job overview
- Recruited, licensed, and relicensed foster homes.
- Ensure Home's compliance with State standards to include an assessment to compile a Home Study.
- Arranged monthly online training for Foster Parents to maintain continuing education hours.
- Followed a quarterly schedule of home visits to monitor compliance of foster parents to update and maintain foster home files.
Department of Children and Families (DCF)Lake Wales, FL
Child Protective Investigator
06.2017 - 05.2018
Job overview
- Received allegations of abuse and neglect made to the Department of Children and Families and compiled narratives of visits made to the homes in question to determine the integrity of the allegations made.
- I filed petitions with Polk County Family Court to bring the child (or children) into the State of Florida's care.
- I worked along with police personnel and the District Attorney's office to investigate serious cases of physical and sexual abuse.
- I connected families to community resources to aid in the stabilization of their homes as needed.
- I maintained a caseload of twenty-five (25) families, more if dual county investigations.
Coach Factory OutletOrlando, FL
Sales Support Specialist
05.2012 - 11.2014
Job overview
- Greeted customers entering the store to ascertain what the customer needed or wanted.
- Described product to customers and accurately explained details and care of merchandise.
- Asked open-ended questions to assess customer needs.
- Helped drive sales goals and achieve monthly quotas.
- Operated a computer and POS system to itemize and complete an average of number customer purchases.
- Trained new employees on the sales support role.
- Replenishment and processing of new product.
Education
Southeastern UniversityLakeland, FL
Master of Social Work from Social Work
04.2019
Warner UniversityLake Wales, FL
Bachelor of Science from Social Work
05.2017
Skills
- Documentation
- Case Management
- Microsoft Office
- Problem Solving
- Team leadership
- End-of-life care
- Mental Health Counseling
- Care plan development
- Advance directives education
- Family support
- Heartsaver first aid CPR AED (first aid CPR AED)
- Behavioral Health
- Psychosocial assessment
- Clinical assessment
- Crisis intervention
- Interdisciplinary collaboration
- Regulatory compliance
- Geriatric care
- Palliative care
- Active listening
Certification
Registered Clinical Social Work Intern, 03/01/22- Present
References
References available upon request.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Mental Health Therapist
Positive Behavioral Solutions, LLC
02.2024 - 09.2024
Hospice Social Worker
AdventHealth Hospice
08.2023 - Current
Caregiver Income and Eligibility Supervisor
Embrace Families
08.2020 - 08.2023
Caregiver Income and Eligibility Coordinator
Embrace Families
01.2020 - 08.2020
Foster Care Licensing Specialist
Florida Baptist Children's Home
05.2018 - 12.2019
Child Protective Investigator
Department of Children and Families (DCF)
06.2017 - 05.2018
Sales Support Specialist
Coach Factory Outlet
05.2012 - 11.2014
Southeastern University
Master of Social Work from Social Work
Warner University
Bachelor of Science from Social Work
Similar Profiles
Samantha FarnellSamantha Farnell
Hospice Admission RN at AdventHealth HospiceHospice Admission RN at AdventHealth Hospice
Diana MejíaDiana Mejía
Home Health CNA at AdventHealth HospiceHome Health CNA at AdventHealth Hospice
Lisa LindenlaubLisa Lindenlaub
Registered Nurse, Hospice IPU at AdventHealth Hospice Care - PorterRegistered Nurse, Hospice IPU at AdventHealth Hospice Care - Porter
SANDRA DELGADOSANDRA DELGADO
Customer Service Representative at GuidehealthCustomer Service Representative at Guidehealth
Dania EtienneDania Etienne
Medical Assistant at Womens CenterMedical Assistant at Womens Center