Terrian Rush
Atlanta,GA
Summary
Driven, reliable and upbeat. Successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising and payment processing. Dedicated and dependable with excellent organizational strengths and superior work ethic.
Overview
10
10
years of professional experience
Work History
Appliance Sales Specialist
Lowes Home Improvment
04.2021 - 05.2023
- Maintained the appliance showroom to provide an inviting and professional environment for clients.
- Aided customers in locating and purchasing merchandise in store and on website to achieve sales goals.
- Relayed information regarding current store promotions, sales and special events to customers.
- Operated store equipment to promote safety and reduce injury.
- Maintained product knowledge to assist and educate customers on options available.
- Explained benefits and features of warranty programs, resulting in consistent add-on sales.
- Drove team revenue totals by bringing in top sales numbers.
- Mentored junior colleagues in developing advanced selling skills.
Customer Service Cashier
Lowes Home Improvment
05.2015 - 09.2019
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations during busy periods or difficult interactions.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism.
- Met customer service goals and exceeded customer’s expectations.
- Assisted in training new employees.
- Handled information securely while processing payments through various methods including cash, credit cards, and gift cards.
- Processed returns and exchanges
Sales Associate
City Gear Clothing Store
10.2014 - 05.2015
- Organized racks and shelves to maintain store visual appeal.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Promotions Team Member
Atlanta Braves Baseball Organization
04.2013 - 09.2013
- Greeted customers and assisted them with directions to their seats in the stadium.
- Assisted in giveaways and product promoting.
- Assisted and equipment set up
Education
Bachelors - Life Coaching
Gateway Theological Seminary
Morrow, GA06.2019
High School Diploma -
Newton High School
Covington, GA05.2012
Skills
- Equipment certified
Timeline
Appliance Sales Specialist
Lowes Home Improvment
04.2021 - 05.2023
Customer Service Cashier
Lowes Home Improvment
05.2015 - 09.2019
Sales Associate
City Gear Clothing Store
10.2014 - 05.2015
Promotions Team Member
Atlanta Braves Baseball Organization
04.2013 - 09.2013
Bachelors - Life Coaching
Gateway Theological Seminary
High School Diploma -
Newton High School
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