Terrica Rivera
Jacksonville
Summary
Quality assurance professional skilled in implementing and maintaining rigorous quality standards across various aircraft maintenance. Known for strong focus on team collaboration and consistently delivering high-quality results. Reliable and adaptable to changing needs, with solid foundation in process improvement and problem-solving. Understanding quality control processes and employing problem-solving skills, I am prepared to contribute to maintaining high standards and improving quality systems. Focused on delivering reliable results and enhancing overall product excellence.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Quality Assurance Representative
United States Navy, USN
06.2013 - Current
- Served as a subject matter expert within commands, providing guidance on best practices for maintaining high levels of quality assurance across all functions.
- Monitoring the quality of maintenance performed and effective program management applicable to the maintenance department.
- Prevent the occurrence of defects
- Improve the quality, uniformity, and reliability of aircraft and equipment, tools, and equipment used in the maintenance effort.
- Improve the quality of maintenance materials, technical data, and processes.
Improve training, work habits, and procedures of maintenance personnel. - Eliminate unnecessary man-hours and material expenditures
- Effectively manage and disseminate technical data
- Provide systematic and efficient method for actively monitoring, inspecting, analyzing, verifying, and maintaining standards for the quality characteristics of aircraft, engines, components, material, and equipment.
- Monitor, inspection, auditing, Collateral Duty Inspector (CDI) evaluation.
- Zonal inspections for obvious defects such as leaks or foreign objects in the immediate work area prior to closing a panel, and the verification of WO and MAF documentation are also part of the final inspection process.
- Receipt or screening inspections apply to material, components, parts, equipment, logs, and records, Configuration Management Auto Log-sets (CM ALS), and documents. Receipt inspections are normally conducted to identify the material received, determine its condition and maintenance requirements, and verify the accuracy of accompanying records.
- Preventing negative trends by physically observing ongoing maintenance for compliance with the NAMP, technical data management procedures, and safety precautions.
Home Maker
None Of The Above
04.2008 - 06.2013
- Home to raise children
Detroit Child Abuse Detective
Detroit Police Department
10.1998 - 04.2008
- Respond to scene.
- Wrote detailed reports outlining case findings for internal files and legal purposes.
- Obtained and served search warrants related to ongoing cases.
- Prioritized multiple active cases efficiently by continually reassessing urgency levels based on emerging factors such as public safety concerns or new leads.
- Maintained confidentiality of sensitive information while sharing vital intelligence with appropriate colleagues for effective case resolution.
- Gathered facts from interviews of suspects, witnesses, and complainants.
- Interviewed suspects and witnesses using skilled interrogation techniques for gathering crucial information related to investigations.
- Participated in court hearings to provide written reports, evidence and verbal testimonies.
- Developed strong relationships with local, state, and federal law enforcement agencies for collaborative efforts in solving high-profile cases.
- Delivered calm, professional testimony to support case evidence, establish timelines, and offer law enforcement expertise.
- Followed constitutional standards to properly obtain and execute warrants for arrests and searches.
Education
No Degree - Psychology
American Military University
Charleston, WV05-2028
Associate of Arts - Emergency Management/Criminal Justice
Coastline Community College
Fountain Valley, CA05-2020
Skills
- Quality assurance
- Performance evaluation
- Risk assessment
- Audit processes
- Lean six sigma
- Quality improvement
- Testing documentation maintenance
- Teamwork and collaboration
- Time management
- Problem-solving
Certification
- Quality Assurance Safety Observer
- Ordnance Board Member
- CPR/AED Certification
- Six Sigma Certification
- Aircraft Phase Supervisor Designation
Timeline
Quality Assurance Representative
United States Navy, USN
06.2013 - Current
Home Maker
None Of The Above
04.2008 - 06.2013
Detroit Child Abuse Detective
Detroit Police Department
10.1998 - 04.2008
No Degree - Psychology
American Military University
Associate of Arts - Emergency Management/Criminal Justice
Coastline Community College
Similar Profiles
Justin GayJustin Gay
Records Keeper at Navy Special Warfare G2, United States Navy, USNRecords Keeper at Navy Special Warfare G2, United States Navy, USN
Shane StancillShane Stancill
Nuclear Submarine Officer at United States Navy, USNNuclear Submarine Officer at United States Navy, USN
Jordan TaylorJordan Taylor
Master At Arms (MA) at United States Navy, USNMaster At Arms (MA) at United States Navy, USN
Brandon SlavinBrandon Slavin
Hospital Corpsman at United States Navy, USNHospital Corpsman at United States Navy, USN
Tewodros AsfawTewodros Asfaw
P-8A Aviation Machinist Mate at Patron Squadron Thirty, United States Navy ReserveP-8A Aviation Machinist Mate at Patron Squadron Thirty, United States Navy Reserve