Terricita Smith
Jacksonville
Summary
Dedicated Aircraft Cabin Cleaner Supervisor skilled in safety protocol design and quality control. Developed policies that enhanced service delivery and promoted team collaboration. Focused on compliance management and operational efficiency, ensuring adherence to safety standards while improving customer support.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Aircraft Cabin Cleaner Supervisor
Prospect International Airport Services
Jacksonville
03.2026 - Current
- Developed and enforced safety protocols, ensuring strict compliance with regulations.
- Provided guidance to subordinates regarding job duties and responsibilities.
- Executed thorough opening, closing, and shift change functions each day.
- Implemented quality control measures that upheld high company standards and improved service delivery.
- Collaborated with departments to streamline workflow processes between teams and employees.
- Established policies and procedures to clarify team roles and responsibilities.
Aircraft Cabin Cleaner
Prospect Airport Services
Jacksonville
2022 - Current
- Inspected cabin areas for debris and ensured comprehensive sanitation.
- Addressed crew-reported issues swiftly to minimize service disruptions.
- Documented service activities meticulously to facilitate timely maintenance.
- Coordinated with flight dispatch to ensure accurate tracking of aircraft schedules.
Overnight Cabin Duty Manager
Prospect International Airport Services
Jacksonville
03.2025 - 03.2026
- Facilitated training sessions for new staff on company policies and procedures to ensure compliance and readiness.
- Scheduled and organized daily shift rotations for teams of up to 15 employees.
- Partnered with shift supervisor to boost team morale and foster a motivating work environment.
- Guided newly hired employees with insights into various company programs to support their integration.
Airport Shuttle Driver
SP+Plus Metropolis Company
Jacksonville
06.2024 - 11.2025
- Transported passengers safely between airport terminals and designated locations while ensuring comfort.
- Conducted pre-trip inspections to ensure vehicle readiness and compliance with safety standards.
- Coordinated with dispatch to optimize routes and provide timely passenger updates.
- Adhered to all regulations for shuttle bus operations and safety requirements.
Education
High School Diploma -
Blanche Ely High School
Pompano Beach, FL05-1992
Some College (No Degree) - Early Childhood Education & Developement
Nova Southeastern University
Davie, FLSkills
- Safety protocol development
- Regulatory compliance
- Quality control implementation
- Training development
- Team coordination
- Record management
- Customer service
Certification
- Monitor & Challenge Instructor
- Interior Aircraft Security Search Trainer
- Cabin Appearance Instructor
Accomplishments
- "Being Caught Safe" Safety Award
Timeline
Aircraft Cabin Cleaner Supervisor
Prospect International Airport Services
03.2026 - Current
Overnight Cabin Duty Manager
Prospect International Airport Services
03.2025 - 03.2026
Airport Shuttle Driver
SP+Plus Metropolis Company
06.2024 - 11.2025
Aircraft Cabin Cleaner
Prospect Airport Services
2022 - Current
High School Diploma -
Blanche Ely High School
Some College (No Degree) - Early Childhood Education & Developement
Nova Southeastern University