Diligent professional with 17+ years of experience and a proven knowledge of case management, electronic claims processing, and risk management. Aiming to leverage my skills to successfully fill the Employee Insurance Examiner role at your company.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Adjuster
Indemnity/Lost Time Adjuster, Glacier Bay TPA, LLC
01.2014 - Current
Adjust claims for assigned Glacier Bay TPA clients
Evaluate the facts and law to determine compensability and total value of claim; set and adjust reserve amount accordingly
Initiate indemnity payments in a timely manner and maintain diary for ongoing payments as required
Make timely and proper completion of State filings of all required forms
Handle EDI filings and rejections in conjunction with EDI adjuster
Determine value of claim utilizing ODG Guidelines and Workers’ Computation software
Maintain adequate reserves for life of claim, documenting reserves on worksheet
Covey positive attitude and team spirit for optimum provision of services to customers.
Medical OnlyAdjuster, Cool Risk Management Services
09.2002 - 01.2014
Investigate claims by interviewing employee, employer, witnesses, and physicians
Determine compensability and total value of claim
Monitor medical treatment in conjunction with Medical Management Personnel
Maintain Workflow requirements
Negotiate settlement of claim if warranted
Convey positive attitude and team spirit for optimum provision of services to customers.
Education
High School Diploma - undefined
Albany High School
Skills
LICENSES & CERTIFICATIONS
Workers' Compensation Claims
Claims Investigations
Reading Comprehension
Customer Experience
Critical Thinking
Reserves Adjustment
Review Cases
Report and Records Review
Authorize Payments
Automobile Claims Specialist
Customer Satisfaction
Active Listening
Certification
Independent Adjuster for Motor Vehicle
& Workers’ Compensation Health Service Charges (NYS)
Analytical Thinking Problem Solving
Team Leadership Tolerant & Flexible
Organization & Prioritization Strong Communication
Timeline
Adjuster
Indemnity/Lost Time Adjuster, Glacier Bay TPA, LLC
01.2014 - Current
Medical OnlyAdjuster, Cool Risk Management Services