To obtain a full time position where my skills and experience will be fully utilized
Hi, I’m
Terrie Barnes, CSS
Certified Customer Service Specialist
Sapulpa,OK
Summary
Overview
5
years of professional experience
1
year of post-secondary education
Work History
Aaon,Inc.
QTL/Assembly
08.2023 - Current
Job overview
- Perform quality control assessments on all units coming off the line
- Help line lead in supervision and maintaining steady production flow.
San Saba Medical Clinic
Medical SSI
05.2021 - 08.2021
Job overview
- Ensure the Medical Clinic was cleaned, sanitized, and well stocked
- Serve as an aide to all the nurses on staff.
Woodman State Jail
General Library Clerk
04.2021 - 04.2021
Job overview
- Assist inmates in checking out books and materials
- Maintain all books organized and alphabetized.
Education
Changes lll Life Skills
Certified
University Overview
Management & Training Corp.Lockhart, TX
Open Office from Computer Applications
09.2022 - 11.2022
University Overview
ETA InternationalWindham School District
Certified from Customer Service
11.2022 - 02.2023
University Overview
Windham School DistrictSan Saba, TX
G.E.D from All Major Courses
08.2021 - 03.2022
University Overview
Skills
- Data Management
- Problem-Solving
- Project Planning
- Fluent in English
- Assembly Lines
- Production Assembly
- Till Counting
- Time Management Skills
- Cash Counting Machine Operations
- Guest Inquiries
- Money Handling
- Verbal and
- Excellence
- Merchandise Restocking
- Microsoft Office
- Customer Relations
- Report Creation
- Retail Sales
- Multi-Line Phone Talent
- Customer Consulting
- Typing Proficiency
- Computer Proficiency
- Document Control
- Product Organization
- Multi-Line Telephone Operation
- Product Promotion
- Quality Assurance Controls
- Process Optimization
- Professional Telephone Demeanor
- Problem-Solving Ability
- Managing Multiple Tasks
- Customer Relationship Management
- Job Assignments
- Performance Tracking and Evaluations
- Employee Training
- Schedule Preparation
- Supplier Relations
- Complex Problem-Solving
- Scheduling and Coordinating
- Managing Files and Records
- Overseeing Employees
- Reconciling Cash Drawers
- Food Sales and Promotion
- Guest Relations Management
- Dining
- Dining Area Maintenance
- Cash Handling
- Price Memorization
- To-Go Order Preparation
- Bill Computation
- High-Volume Dining
- Table Setting Arrangements
- Food and Beverage Pairings
- Menu Memorization
- Check Payment Processing
- Order Accuracy
- Menu Presentation
- White Glove Service
- Item Promotion
- Specials Promotion
- Menu Item Recommendation
- Dining Crew Workflow Optimization
- Pos Operation
- Food Spoilage Prevention
- Server Training
- Sales Techniques
- Guest Seating
- Service Prioritization
- Regulatory Compliance
- Food Safety Oversight
- Hospitality Service Expertise
- Guest Satisfaction
- Daily Specials Memorization
- Natural Leadership
- Special Requests and Substitutions
- and Rapport
- Courteous Phone Demeanor
- Order Accuracy and Delivery
- Guest Flow
- Transactions and Cash Handling
- Warm and Friendly
- Dining Room Monitoring
- Cool Under Pressure
- Waiting Tables
- Ability to Lift 30 Pounds
- Greeting and Seating Guests
- s
- Patron Experiences
- Data Management
- Persuasive Selling
- Store Opening and Closing
- Productivity Maximization
- Assigning Tasks
- Customer Assistance
- Complaint Management
- Customer Needs Assessment
- Teamwork and Collaboration
- Conflict Resolution
- Retail Store Operations
- Product Knowledge
- Data Management
- Data Management
- Data Management
- Data Management
- Data Management
- Data Management
- Data Management
- Data Management
- Data Management
- Data Management
- Data Management
- Data Management
- Data Management
- Data Management
- Data Management
- Data Management
- Data Management
- Data Management
- Data Management
- Data Management
- Data Management
- Data Management
- Data Management
- Data Management
- Data Management
- Data Management
- Data Management
- Data Management
- Data Management
- Data Management
- Data Management
- Data Management
- Conflict Mediation
Personal Information
Personal Information
Title: CUSTOMER SERVICE SPECIALIST
I became a Certified Customer Service Specialist because working with the public is something that I really enjoy doing.
Timeline
QTL/Assembly
Aaon,Inc.
08.2023 - Current
ETA International
Certified from Customer Service
11.2022 - 02.2023
Management & Training Corp.
Open Office from Computer Applications
09.2022 - 11.2022
Windham School District
G.E.D from All Major Courses
08.2021 - 03.2022
Medical SSI
San Saba Medical Clinic
05.2021 - 08.2021
General Library Clerk
Woodman State Jail
04.2021 - 04.2021
Changes lll Life Skills
Certified
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