Terrie Brown Delacruz
Aurora,CO
Summary
Successfully improved event engagement through driving attendance and fostering strong client relationships.
Offering combination of strong organizational skills and aptitude for problem-solving, eager to learn and develop in event management field. Brings solid understanding of coordination and planning principles, coupled with ability to effectively manage logistics and vendor relationships. Ready to use and develop these skills in Event Manager role.
Overview
3
3
years of professional experience
Work History
Associate Event Manager
Club Demonstration Services at Costco
10.2025 - Current
- Assisted in coordinating logistics for events, ensuring smooth execution and adherence to timelines.
- Collaborated with vendors to secure services and negotiate contracts for event resources.
- Managed attendee registration processes, ensuring accurate data collection and efficient check-in procedures.
- Conducted post-event evaluations to gather feedback, identifying areas for future improvement.
- Developed event schedules, aligning activities with client expectations and operational capabilities.
- Maintained inventory of event materials, ensuring availability and organization for upcoming functions.
Senior Shift Supervisor
Club Demonstration Services at Costco
07.2023 - 10.2025
- Supervised team operations to ensure efficient product demonstrations and customer engagement.
- Trained and mentored new staff on best practices for product presentation and customer service.
- Coordinated inventory management processes to maintain stock levels and reduce waste.
- Implemented process improvements that enhanced workflow efficiency in demonstration areas.
- Monitored performance metrics to ensure adherence to company standards and quality control.
- Resolved customer inquiries and concerns promptly to maintain high satisfaction levels.
- Conducted regular team meetings to communicate goals, updates, and feedback effectively.
Shift Supervisor
Club Demonstration Services at Costco
06.2023 - 07.2023
- Supervised daily team operations to ensure efficient product demonstrations and customer engagement.
- Trained new staff on company policies, procedures, and best practices for effective performance.
- Coordinated inventory management to maintain adequate stock levels for ongoing demonstrations.
- Monitored quality control processes to guarantee compliance with safety and hygiene standards.
- Implemented workflow improvements that increased overall productivity within the team environment.
- Provided feedback and coaching to team members, fostering a collaborative work atmosphere.
Sales Advisor
Club Demonstration Services at Costco
05.2023 - 06.2023
- Engaged customers through product demonstrations to drive sales and enhance brand awareness.
- Assisted in inventory management, ensuring stock availability for promotional events.
- Collaborated with team members to optimize product placement and display effectiveness.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of demonstration areas for optimal customer experience.
- Analyzed customer feedback to identify trends and improve future demonstrations.
- Supported marketing initiatives by distributing promotional materials during events.
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
- Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
- Developed long-lasting client relationships by providing exceptional customer service.
- Demonstrated features, answered questions and offered solutions.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
Associate of Science - Culinary Arts
Pikes Peak Community College
Colorado Springs, COAssociate of Arts - Business
University of Phoenix
Tempe, AZ05-2021
Skills
- Guest relations
- Team leadership and supervision
- On-site execution
- Schedule management
- Deadline management
- Project oversight
- Budget management
- Brand awareness
- Event billing
- File management
- Vendor coordination
- Health and safety service regulations
- Event products and services promotion
Timeline
Associate Event Manager
Club Demonstration Services at Costco
10.2025 - Current
Senior Shift Supervisor
Club Demonstration Services at Costco
07.2023 - 10.2025
Shift Supervisor
Club Demonstration Services at Costco
06.2023 - 07.2023
Sales Advisor
Club Demonstration Services at Costco
05.2023 - 06.2023
Associate of Science - Culinary Arts
Pikes Peak Community College
Associate of Arts - Business
University of Phoenix