Terrie Good
Wausau,WI
Summary
Proven professional with a track record of enhancing operational efficiency at G3Industries, adept in warehouse safety and showcasing exceptional attention to detail. Leveraged time management and self-motivation to exceed performance metrics. Skilled in handling high-volume transactions and fostering workplace cleanliness, contributing to a positive and productive environment.
Overview
10
10
years of professional experience
Work History
Shipping and Receiving Clerk
G3Industries
04.2021 - Current
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Handled day-to-day shipping and receiving overseeing more than 100 packages per day.
Order Fulfillment Associate
Eastbay
09.2018 - 04.2021
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Followed procedures at all times for personal and team safety.
- Assisted in training new associates, sharing best practices for efficient order fulfillment operations and creating a supportive team environment.
Customer Service Representative
Crunch Fitness Gym
08.2017 - 04.2018
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Reel Yard Office Manager
Flour Power
04.2015 - 07.2017
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
Certified - Medical Office / Medical Assistant
Medical Training College
Baton Rouge, LA08-2004
GED -
Camp Beauregard
Pineville, LA08-2002
Skills
- Attention to detail
- Self-motivated and independent
- Time management
- Workplace cleanliness
- Warehouse safety
Timeline
Shipping and Receiving Clerk
G3Industries
04.2021 - Current
Order Fulfillment Associate
Eastbay
09.2018 - 04.2021
Customer Service Representative
Crunch Fitness Gym
08.2017 - 04.2018
Reel Yard Office Manager
Flour Power
04.2015 - 07.2017
Certified - Medical Office / Medical Assistant
Medical Training College
GED -
Camp Beauregard
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