Forward-thinking Operations Specialist bringing 15 years of expertise in education social and legislative policy initiatives. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Competent lead and detail-oriented team player with strong organizational skills. Steps into new areas with an adaptable approach and handle multiple projects simultaneously reaching objectives with efficiency. Proficient in Microsoft Office and Learning Management System, Moodle.
Work History
Education Consultant
Franklin County Department Of Job & Family Service
12.2017 - 01.2023
Coordinated with broad range of community stakeholders for successful implementation of Statewide mandate as a condition of public funding.
Utilized grant writing skills to secure additional project funding for translation of curriculum offered in English, Spanish and Somali.
Scheduled and taught in class and online courses to support multi-level implementation and successful participation directly impacting and sustained more than 800 small businesses, within Franklin county.
Provided detailed project status updates to stakeholders and executive management.
Drafted project reports to identify successful outcomes, insights and future recommendations.
Networked with industry professionals to exchange best practice knowledge and stay abreast of policy and best practices.
Planned, coordinated and implemented career education programs to train and upgrade skills of highly-skilled workforce.
Coordinated training and professional development courses for teachers and school administrators to create new teaching strategies that encourage student learning.
Provided personalized customer service to Franklin county Providers regarding State mandate through phone calls, email and live video chat.
Provided ongoing coaching and mentoring to over 1,100 educators and administrators by creating four Ohio Approved Training Curriculum, training workbooks, online course maintaining consistent quality of instruction and technical support to impact Star-rating achievement.
Implementation Specialist
Ohio Department Of Education
12.2016 - 11.2017
Delivered exceptionally high level of professionalism and support to public and private school district leadership, upholding the Department’s commitment to continuous improvement through regulation, policy and high-quality standards.
Provided technical assistance, incorporated best practice, monitor compliance collaborating with senior leaders.
Broke down and evaluated user pain points and problems, using test scripts, personal expertise, and probing questions.
Configured and tested new software and hardware for efficient data collection and analysis of field work.
Education Consultant
City Of Columbus, Education Department
01.2015 - 01.2016
Assessed community needs and identified resources for social and community service programs.
Aided senior leadership in authoring data capturing reports to identify issues and determine solutions.
Compiled research data and gave professional presentations highlighting finds and recommended optimization for policy implementation.
Established and maintained relationships with key stakeholders.
Introduced different methodologies for solution analysis of technical assistance for mandated rating participation.
Collaborated with Community Leaders, City Council Members, Secondary education and state agency professionals in creation of the First-Seminar to promote participation in Ohio's Tiered Quality Rating and Improvement System.
Overview
8
8
years of professional experience
Skills
Public Speaking
Social Perceptiveness
Project Management
Strong Verbal and Written Communications
Training and Development Activities
Policy Recommendation
Empathetic Critical Thinker
Analytical
Curriculum Development
Researcher
Data Analysis
Field Research
Accomplishments
Documented and resolved low statewide rating participation mandate for the City of Columbus providers which led to the development of the First Star Seminar, replicated statewide.
Documented and resolved low statewide rating participation mandate for the Franklin County Department of Job and Family Services by developing specialized curriculum.
Trained over 1,100 professionals from 600 small businesses with 91% success rate, since the start of the project in July 2018.
Education
Master of Education - Curriculum & Instruction
Concordia University
Portland, OR
12.2018
Bachelor of Arts - Sociology
Bowling Green State University
Bowling Green, OH
Timeline
Education Consultant
Franklin County Department Of Job & Family Service
12.2017 - 01.2023
Implementation Specialist
Ohio Department Of Education
12.2016 - 11.2017
Education Consultant
City Of Columbus, Education Department
01.2015 - 01.2016
Master of Education - Curriculum & Instruction
Concordia University
Bachelor of Arts - Sociology
Bowling Green State University
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