Summary
Overview
Work History
Education
Skills
Accomplishments
Certified Apartment Manager certification
Timeline
Generic

Terrie L. Johnson

Grand Prairie,Texas

Summary

I have experienced success as a seasoned certified apartment property manager “CAM” with twenty-five-plus years of successful hands-on apartment management experience. My property management experiences include but are not limited to overseeing and coordinating the day-to-day on-site operation aspects, office staff training and management, overseeing the maintenance staff and applying my excellent interpersonal skills to tenant relations; while contemporaneously preparing owner’s internal reports for operations and major capital projects. I have directly assisted the owners with developing workable and cost-effective long-term property capital improvement plans and tenant retention solutions. Also, I have served on multiple due diligence teams to inspect and evaluate other property acquisitions. Over the years, I have worked closely with the local apartment associations and have achieved multiple awards from the Tarrant County Apartment Association - for “Manager of the Year.” Also, I have worked closely with local law enforcement and have developed a relationship with them that has proven to be a real benefit for the owners, property, and tenants.

Property management professional with solid background in handling wide range of residential and commercial properties. Expertise in coordinating maintenance, leasing, and financial activities, ensuring smooth operations and high tenant satisfaction. Known for strong team collaboration and adaptability to changing needs.

Overview

24
24
years of professional experience

Work History

Property Manager

Zen Living Management LLC
01.2025 - 05.2025
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
  • Conducted thorough tenant screenings to ensure reliable and respectful tenant base.

Property Manager

Summit Management
01.2024 - 01.2025
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
  • Boosted property occupancy rates through targeted marketing campaigns and personalized property showings.
  • Optimized property management software usage, enhancing operational efficiency.
  • Planned special events such as lotteries, dedications and project tours.
  • Conducted regular property inspections to preemptively identify and address maintenance needs.

Property Manager

American Landmark
04.2023 - 01.2024
  • My employment engagements include the following:
  • 240 units, Midrise.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Conducted regular property inspections to preemptively identify and address maintenance needs.

Property Manager

Mission Rock Residential, LLC
03.2021 - 03.2023
  • My employment engagements include the following:
  • 240 units, Midrise.

Property Manager

American Landmark Residential
07.2017 - 09.2020
  • My employment engagements include the following:
  • 520 units.

Property Manager

United States Residential Group
05.2013 - 07.2017
  • My employment engagements include the following:
  • 328 units, assisted Regional with four other sites when needed.

Area Community Director

Milestone Management
08.2001 - 05.2013
  • My employment engagements include the following:
  • 340 units- headed the Due Diligence Team, Headed the Mentorship Team for the company’s region.

Education

GED -

Mesquite High School
Mesquite
06-1979

Skills

  • Leadership development
  • Experience in managing multiple locations
  • Guidance in managing sister properties
  • Cost control oversight in construction management
  • Conducting due diligence inspections
  • Integrated financial and HR reporting
  • Apartment management expertise
  • Team leadership and mentorship
  • Advanced problem-solving in accounts payable and receivable
  • Effective problem-solving in property management
  • Skilled in Yardi, LRO, MRI, and Onsite systems
  • Customer service-focused
  • Property inspections
  • Leasing and sales

Accomplishments

  • Oversaw multiple residential family properties totaling over 728 individual units.
  • Increased occupancy rates from 71% to 89% in three months.
  • Supervised team of 6-8 staff members.
  • Achieved higher occupancy through effectively helping with marketing tasks daily.

Certified Apartment Manager certification

I achieved my CAM certification in 2008.

Timeline

Property Manager

Zen Living Management LLC
01.2025 - 05.2025

Property Manager

Summit Management
01.2024 - 01.2025

Property Manager

American Landmark
04.2023 - 01.2024

Property Manager

Mission Rock Residential, LLC
03.2021 - 03.2023

Property Manager

American Landmark Residential
07.2017 - 09.2020

Property Manager

United States Residential Group
05.2013 - 07.2017

Area Community Director

Milestone Management
08.2001 - 05.2013

GED -

Mesquite High School
Terrie L. Johnson