Previous experience to demonstrate ability to adapt to different daily needs. As a busy spouse, mother, and employee I have proven skills to multi task and apply daily needs to abilities in the office or field. Time off to spend with family during needs, ready to resume my time in the workforce in a busy office or field area.
Overview
20
20
years of professional experience
Work History
Delivery
Uber Eats
07.2023 - Current
Improved customer satisfaction by providing timely and accurate deliveries.
Ensured vehicle maintenance for optimal performance and safety during delivery tasks.
Developed strong relationships with clients by maintaining professional communication and addressing any concerns promptly.
Increased efficiency by planning optimal delivery routes and adjusting to traffic conditions as needed.
Front Office Supervisor
EDS Lighting And Underground Utilities
02.2004 - 11.2021
Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.
Streamlined check-in and check-out processes for improved efficiency and reduced wait times.
Achieved high-quality service by maintaining open communication channels among team members.
Consistently exceeded revenue goals by upselling hotel amenities, services, and room upgrades.
Maintained accurate financial records, including daily reports on sales transactions, cash drawer balances, and room charges.
Developed strong relationships with repeat customers through personalized service and attention to detail in meeting their needs.
Promoted positive work environment by fostering teamwork among front office staff members.
Ensured compliance with all relevant local regulations regarding utility operations and safety protocols.
Organized staff scheduling effectively to maintain appropriate coverage during peak season of operations
Trained new front office staff, ensuring thorough understanding of hotel policies and procedures.