TERRIELL L PETERS
The Bronx,NY
Summary
Innovative Project Manager bringing several years of success in implementing new program launches, managing various contracts, instituting cost and schedule controls and establishing best practices.Exceptional time management, along with attention to detail, are results that have been utilized throughout my career. Accomplished, excellent problem solving and the ability to successfully complete challenging task in a timely manner. Passionate in demonstrating the skills that have been honed and molded in order to be an asset to any organization.
Overview
20
20
years of professional experience
Work History
Assistant Director
The Alliance for Positive Change
New York, NY
01.2013 - Current
- Assistant Director: January 2020- Current, Project Manager: October 2016- 2019, Program Manager: September 2015- October 2016, Assistant Manager: March 2015- September 2015, Coordinator April 2014- March 2015, Trainer January 2013- April 2014.
- Developed new analytics tool to allow senior management to understand the impact of each project.
- Consistently maintained engagement rates of 40% + for patients lost to HIV Primary Care.
- Successfully led key projects which resulted in additional revenue.
- Review and provide comments on the adequacy of documents and took necessary steps to cure any deficiencies.
- Generate reports detailing project information and predictions.
- Define project deliverables and monitored status of tasks.
- Determine project schedules and maintain timeline with proactive adjustments to workflow.
- Develop slideshows and other forms of media to present project progress to the executive team and funders.
- Train new staff and peer interns on the needs of HIV positive clients.
- Assist all clients with obtaining benefits and entitlements through HRA.
- Key contributor in creating and implementing strategies for client engagement and retention.
- Worked directly with Rikers Island's THCC (Transitional Healthcare & Coordination) to ensure ex-offenders were linked with continuing healthcare and supportive services after release.
- Maintained a minimum of 80% with all ex-offenders released from Rikers Island who enrolled in the SAMHSA sponsored Offender Reentry Program.
- Scheduled all Evidence Based Interventions to organizations serving the reentry population and those at risk for various co-occurring disorders.
- Secured linkage agreements with various organizations in order to serve a broader demographic.
- Escorted and advocated for clients in reference to benefits, medical care or court appointments.
- Updated and created curriculum for the agency's various HIV peer training programs.
- Prepared and monitored stipend compensation for over 70 peer interns.
- Responsible for ensuring all peer charts were up to date for potential audits.
- Initiated team player model to make sure any needs of the agency would be covered.
Director Of Sales And Support
Professional Management Group
Atlanta, GA
01.2007 - 01.2011
- Developed and managed 22 call center agents.
- Provided mentoring and training to the sales consultants which resulted in an above average closing ratio.
- Consistently remained within budget by monitoring Net Controllable Expenses from Developmental and Operating Budgets.
- Reviewed Monthly and Annual Financial Statements to ensure budget expectations of owners are met.
- Decreased monthly budgetary expense with budget control.
- Increased client base by 15%.
- Reviewed month end closeout, financial statements, and expense reports.
- Implemented a proven success in unit turns and preparation for contract audits.
- Sustained client base while expanding product services to existing and potential customers.
- Utilized team player attitude to accomplish tasks and goals.
Office Manager
ARAMARK STAFFING
Atlanta, GA
05.2004 - 02.2006
- Assisted in the administration of activities related to the physical operations, including supervising contracts for operations, cleaning and landscaping.
- Managed fiscal activities of all clients including on-site bookkeeping.
- Reviewed and prepared invoices for regional manager's approval.
- Performed initial payment collection activities.
- Made follow up calls to clients to rate the performance of all employees.
- Co-facilitated recruiting, training, and performance evaluations.
Education
Business Administration and Computer Science Certification
Corinthian College
2002
Lehman College
2016
Skills
- Results Oriented
- Contract Management
- Microsoft Office
- Motivational Interviewing
- Conflict Resolution
- Developing systems for new programs
- Individual and Group Level Interventions
- Organized
- Proficient in client engagement and retention
- Team Building
- Program Presentations
- Systems implementation
- Trobleshooting
- Natural Leader
- Ability to Work Under Pressure
- Prioritizing
- Self-motivation
- Adaptability
- Teamwork
- Time Management
- Dependability
- Unsurpassed work ethic
Affiliations
New York State End the Epidemic Conference Presenter December 5th, 2017
APHA (American Public Health Association) Oral Presenter May 10th, 2017SAMHSA Grantee Conference Presenter April 4th, 2017SAMHSA Grantee Virtual Conference Presenter April 26th, 2016Manhattan Community Board, Member 2014-2016NAESM (National AIDS Education & Services for Minorities) 2009-2010
APHA (American Public Health Association) Oral Presenter May 10th, 2017SAMHSA Grantee Conference Presenter April 4th, 2017SAMHSA Grantee Virtual Conference Presenter April 26th, 2016Manhattan Community Board, Member 2014-2016NAESM (National AIDS Education & Services for Minorities) 2009-2010
Timeline
Assistant Director
The Alliance for Positive Change
01.2013 - Current
Director Of Sales And Support
Professional Management Group
01.2007 - 01.2011
Office Manager
ARAMARK STAFFING
05.2004 - 02.2006
Business Administration and Computer Science Certification
Corinthian College
Lehman College
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