Terrie Moore
St. Louis
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
HIM Coordinator
BJC Behavioral Health
Saint Louis, MO
12.2021 - Current
- Responded promptly to inquiries regarding available services or changes in policy or procedure.
- Performed additional duties as assigned by supervisor.
- Documented and maintained client records with strict attention to confidentiality.
- Scheduled annual appointments and documented case notes.
- Delivered direct crisis intervention and de-escalation services while remaining calm.
- Communicated with patients with compassion while keeping medical information private.
- Explained policies, procedures and services to patients.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Established solid relations with leadership and staff by attending meetings.
- Administered fiscal operations for accounting, budget planning, and coordinating reporting.
Lead Respiratory Coordinator
BJC Home Care Service
St. Louis
11.2012 - 12.2021
- Coordinate all discharge and deliveries of medical equipment with all MO/IL region Hospitals and Hospice facilities
- Trained all respiratory new hires on all medical equipment and office duties
- Maintain and updated collection of patient payment balance reports
- Resolved patient complaints
- Performed overnight studies and downloads as requested from medical physicians
- Performed any other duties directed from Director of Respiratory Dept.
- Coordinated with other departments to ensure projects were completed on time and within budget.
- Organized team events to promote a positive work environment.
Education
Associate of Science - Health Management And Clinical Assistance
Southern New Hampshire University
Hooksett, NH08-2023
Skills
- Time management abilities
- Problem-solving aptitude
- Personnel Management
- Excellent Communication
- Compliance Advisory
- Team building
- Reliability
- Quality Improvement
- Decision-Making
Languages
English, Highly proficient
References
References available upon request
Timeline
HIM Coordinator
BJC Behavioral Health
12.2021 - Current
Lead Respiratory Coordinator
BJC Home Care Service
11.2012 - 12.2021
Associate of Science - Health Management And Clinical Assistance
Southern New Hampshire University
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