Terrill Brown
Westerville
Summary
Results-driven Human Resources Business Partner with well-rounded experience in all functional areas of HR, including labor law compliance, employee relations and performance management. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior HR Business Partner
Corporate One Federal Credit Union
06.2022 - Current
- Employee Engagement: Actively engages with staff and performs human resource functional activities to encourage staff engagement. Actions include employee relations support, support of organizational efforts such as staff events and culture reinforcement, manager situational and staff performance coaching, staff survey support, assisting with goal setting, compensation reviews, and administrative support related to staff employment actions.
- Human Capital: Establish and execute strategies to achieve human capital objectives. Actively work with management to identify and fulfill current and future human capital needs, through the use of tools such as job analysis, job descriptions, knowledge and/or skill staff development, recruitment, process streamlining where feasible, adherence to sound compensation practices, and adherence to regulatory requirements.
- Payroll: Responsible for the payroll function and performs all aspects of bi-weekly payroll. Prepares all related analyses, funding, and reporting for review and approval. Responsible for all aspects of payroll planning including year-end, new year processes, enhancements, and process improvements. Serves as the primary point of contact for the annual payroll audit. Troubleshoots system issues and collaborates with other HR staff and Accounting regarding staff pay or system issues/questions.
- Wellness: Responsible for managing company wellness program including platform oversight, budget, and evaluating effectiveness. Plans, creates, and delivers wellness initiatives that promote wellness thereby increasing employee motivation and satisfaction and managing future benefit claims expenses.
HR Generalist
Corporate One Federal Credit Union
08.2016 - 06.2022
- Human Capital: Actively worked with management to identify current and future human
capital needs, e.g. knowledge and/or skill staff development, and recruitment needs.
Established strategies to achieve human capital requirements - Provided employee relations support to include: coaching/mentoring managers and
staff regarding issues, concerns, and suggestions. Conducted stay interviews or facilitate
staff engagement surveys as appropriate. - Performance Management: Responsible for monitoring performance expectations including goals of staff members within assigned business units, creation and/or maintenance of job descriptions, coaching managers as appropriate to encourage satisfactory staff performance, facilitating performance discussions and/or documentation, responding to manager and staff requests/questions, and handling
administrative tasks. - Responsible for the payroll function, performed all aspects of bi-weekly payroll and prepared all related analyses, funding, and reporting for review and approval.
- Administrative Support: Performed administrative actions such as drafting unemployment claims responses for review, managing workers compensation claims, preparing benefit summaries for exiting employees, providing time off guidance and researching and addressing time off issues, managing FMLA requests, processing/coordinating short term and long term disability claims,
and employment activity checklist completions.
Branch Administrator
Nesco Resource
07.2014 - 08.2016
- Provide administrative support to team of recruiters, branch development manager and area manager for professional staffing firm specializing in accounting and finance for the Columbus marketplace
- First point of contact for the office as the primary person responsible for greeting all visitors and answering phones
- Conduct onboarding and orientation process for all new hires; assist with paperwork and benefit questions, perform all pre-employment screening including background checks, drug screens and references
- Process weekly payroll
- Assist recruiters by sourcing resumes and conducting pre-screen phone interviews
- Create, maintain and update all client and employee files
- Order and keep track of all office supplies and expenses
- Monitor and respond to unemployment claims
- Coordinate and assist with company events such as client appreciation day, office holiday party, employee rewards and recognition program, etc
Human Resources Specialist
FrankCrum
12.2006 - 08.2008
- Provided HR Support to 300+ associates for HR Outsourcing and PEO firm
- Responsible for the recruitment effort of all nonexempt and assigned exempt personnel; wrote and placed advertisements/postings to attract qualified candidates, conducted interviews, completed reference/background checks and scheduled drug screens
- Assisted HR Manager with employee investigations; conducted employee relations counseling
- Tracked, reviewed and approved 90 day performance evaluations
- Coached managers on guide corrective action efforts for employees failing to meet performance or behavioral standards
- Developed presentation materials and delivered training to management on how to conduct effective interviews
- Maintained Human Resource Information System records and compiled various reports from database as requested by management
- Performed exit interviews and provided summary feedback to HR Manager
- Assisted employees with FMLA and leave of absence requests
- Editor of the company's quarterly newsletter
Staffing Coordinator
FrankCrum
12.2004 - 12.2006
- Responsible for sourcing and recruiting temporary, temp-to-hire and direct hire employees for various companies in the Tampa Bay area
- Processed weekly payroll for 100+ employees
- Developed and maintained positive relationships with client hiring managers by providing human resources support and conducting periodic quality assurance calls and site visits
- Represented the company at various job fairs and networking events
Education
Bachelor of Science - Health Services Administration
The University of Central Florida
01.2003
Skills
- Excellent interpersonal skills
- Service oriented
- Integrity
- Confidentiality
- Recruitment strategies
- Self-manager
- Team player
- Detail oriented
- Strong organizational skills
- Proficient in Microsoft Office Suite
Certification
- Society for Human Resource Management Certified Professional (SHRM-CP) - Society for Human Resource Management.
Timeline
Senior HR Business Partner
Corporate One Federal Credit Union
06.2022 - Current
HR Generalist
Corporate One Federal Credit Union
08.2016 - 06.2022
Branch Administrator
Nesco Resource
07.2014 - 08.2016
Human Resources Specialist
FrankCrum
12.2006 - 08.2008
Staffing Coordinator
FrankCrum
12.2004 - 12.2006
Bachelor of Science - Health Services Administration
The University of Central Florida
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