Terrill Howard
Columbus
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support.
Overview
11
11
years of professional experience
Work History
TRAVELING FIELD ENGINEER - CONTRACTOR
CHARTER COMMUNICATIONS/BLUE INTEGRATION TECHNOLOGY
09.2022 - Current
- Improved project efficiency by implementing advanced troubleshooting techniques and optimizing equipment performance.
- Enhanced client satisfaction by providing timely and accurate technical support for complex issues.
- Improved project efficiency by streamlining communication channels and optimizing resource allocation.
- Collaborated with cross-functional teams to ensure seamless project execution and delivery.
TAX PREPARER
EOA TAX
10.2017 - 10.2022
- Increased client satisfaction by providing accurate and timely tax preparation services.
- Streamlined tax filing processes for clients, ensuring a smooth and efficient experience.
- Ensured compliance with federal and state tax regulations by staying up-to-date on the latest tax laws.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
SALES ACQUISITIONS MANAGER
EPS HOME BUYERS
03.2020 - 01.2022
- Negotiated favorable terms for contracts, leading to cost savings and improved business relationships.
- Cultivated strong relationships with vendors to maintain and improve levels of customer service.
- Collaborated with cross-functional teams to ensure successful integration of acquired assets into company operations.
INSIDE SALES PROFESSIONAL
MINGLEDORFF'S
01.2016 - 09.2020
- Utilized consultative selling skills to close sales quickly and effectively
- Promoted new and existing products, upgrades, and services to customers
- Increased inside sales revenue by consistently meeting and exceeding sales targets through effective prospecting and relationship building.
LEAD SERVICE TECHNICIAN
GOODYEAR
02.2013 - 11.2015
- Performed skilled mechanical work while analyzing and diagnosing problems
- Increased equipment uptime by performing timely and accurate maintenance on machinery.
- Improved customer satisfaction by promptly addressing service requests and providing knowledgeable support.
Education
BACHELOR OF SCIENCE IN CIVIL ENGINEERING (BSCE) -
SantaFeCollege-Gainesville,FL
HIGH SCHOOL DIPLOMA -
SouthPlantationHighSchool-Plantation,GA
Skills
- Multitasking
- Data Management
- Active Listening
- MS Office
- Analytical Thinking
- Time Management
- Flexible and Adaptable
- Team building
- Critical Thinking
- Calm Under Pressure
Websites
Volunteer Experience
- MealPacker-AtlantaCommunityFoodBank
- HabitatForHumanity-ConstructionWorker
- YMCAofMetroAtlanta-YouthOutreach/Mentorship
Timeline
TRAVELING FIELD ENGINEER - CONTRACTOR
CHARTER COMMUNICATIONS/BLUE INTEGRATION TECHNOLOGY
09.2022 - Current
SALES ACQUISITIONS MANAGER
EPS HOME BUYERS
03.2020 - 01.2022
TAX PREPARER
EOA TAX
10.2017 - 10.2022
INSIDE SALES PROFESSIONAL
MINGLEDORFF'S
01.2016 - 09.2020
LEAD SERVICE TECHNICIAN
GOODYEAR
02.2013 - 11.2015
BACHELOR OF SCIENCE IN CIVIL ENGINEERING (BSCE) -
SantaFeCollege-Gainesville,FL
HIGH SCHOOL DIPLOMA -
SouthPlantationHighSchool-Plantation,GA
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