Terrill Smith
Cleveland
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Dispatcher
Creekline Logistics
Cleveland
06.2024 - Current
- Utilized GPS tracking for vehicles and provided frequent real-time updates.
- Established clear objectives by working with managers and optimizing operational procedures.
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
- Reported potential dangers related to road conditions and weather, decreasing the risk of accidents.
Delivery Driver
Per Logistics
Cleveland
06.2023 - 01.2024
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
- Determined quickest and safest routes for delivery by using effective organizational skills.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Delivered packages to customer doorsteps and business offices.
Delivery Driver
DoorDash
Nashville
05.2021 - 06.2023
- Ensured accurate tracking of delivered goods and received funds.
- Successfully avoided time delivery delays by carefully planning best routes.
- Managed customer inquiries and complaints in polite and professional manner.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Shift Manager
McDonalds
Pittsburgh
06.2009 - 05.2021
- Kept employees operating productively and working on task to meet business and customer needs.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Reduced employee turnover by implementing effective retention strategies such as recognition programs and career development opportunities.
- Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
Education
High School Diploma -
Langley High School
Pittsburgh, PASkills
- Map reading and navigation skills
- Quality Assurance
- Time Management
- Problem solving
- Attention to Detail
- Documentation And Reporting
- Pre-Trip and Post-Trip Inspection
- Cash Handling
Timeline
Dispatcher
Creekline Logistics
06.2024 - Current
Delivery Driver
Per Logistics
06.2023 - 01.2024
Delivery Driver
DoorDash
05.2021 - 06.2023
Shift Manager
McDonalds
06.2009 - 05.2021
High School Diploma -
Langley High School
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