Summary
Overview
Work History
Education
Skills
Timeline
Generic

Terrill G. Gardner

Chicago,IL

Summary

AREAS OF STRENGTHS Over 25years experience providing exceptional customer service, merchandising, sales and marketing. Highly creative, recognized as a results-oriented and solution focused individual Ability to deal effectively with customers at all levels: peers, vendors and management Strong telephone etiquette, verbal, written and communication skills

Overview

26
26
years of professional experience

Work History

Driver

Uber/Lyft Transportation
08.2015 - 02.2020

Transport customers safely between places

Drive V.I.P'.s to various destinations upon request with knowledge of the city and efficient routes.

Assured that vehicle is maintained in excellent condition and cleaned regularly.

Maintained neat and clean appearance while providing excellent customer service.

Merchandising Consultant, Assisted Sales Rep

Channel Services
Chicago, IL
01.2010 - 01.2013

Field Merchandiser/Kiosk Technician

Creative Agency System Technology (C.A.S.T.) INC
, FL
01.2009 - 01.2013

Loan Consultant, Loan Originator

KTL Financial
Chicago, IL
01.2007 - 01.2009

Field Merchandiser

Merchandising Partners
Ventura, CA
01.2004 - 01.2009

Loan Originator

First Capital Mortgage
Chicago, IL
01.2003 - 01.2007

Loan Originator/Processor

Greater Investment Corp
Chicago, IL
01.2001 - 01.2003

Customer Service/Sales Associate

Marshall
Chicago, IL
01.1994 - 01.2001

Kiosk
  • Merchandising
  • Service weekly 15-20 stores loading product to machines
  • Pick up product at pre-designated UPS Centers
  • Transport product to machines and process returns via UPS
  • Provide first line service calls not limited to: technical troubleshooting, mis-vends, modem connection, calibration issues, PC resets and maneuvering through the service menu
  • Light mechanical repairs and plan-o-gram upgrade as needed
  • Daily interaction and communications with technical support, upper management, and store level employees
  • Ability to adapt to changes and address varied issues, as well as problems with integrity, honesty and in a straightforward manner
  • Continuously upgrading technical, computer and customer service skills to accommodate the needs of customers
  • Analyze, assess and make recommendations to clients in the purchasing of real estate, and or refinancing their existing mortgages to achieve their financial goal
  • Service existing accounts and update customer files, answer phones and ensure that all proper documentation met state and federal guidelines
  • Processed VA, FHA, Conforming and non-Conforming first and second mortgages while handling debt consolidation, refinance and other financial arrangements
  • Structured appropriate benefit-based loans/loan modification programs
  • Selected best product according to client’s credit worthiness
  • Researched properties to assess margin value and insures liens

Education

High School Diploma -

Kenwood Academy
5015 South Blackstone
06.1976

Real Estate/Mortgage & Loan Certification -

Harold Washington College

Skills

  • TERRILL G GARDNER
  • COMPUTER AND TECHNICAL SKILLS
  • Microsoft Excel, Outlook, Windows and Word
  • PDA and strong PC Internet/E-mail

Timeline

Driver

Uber/Lyft Transportation
08.2015 - 02.2020

Merchandising Consultant, Assisted Sales Rep

Channel Services
01.2010 - 01.2013

Field Merchandiser/Kiosk Technician

Creative Agency System Technology (C.A.S.T.) INC
01.2009 - 01.2013

Loan Consultant, Loan Originator

KTL Financial
01.2007 - 01.2009

Field Merchandiser

Merchandising Partners
01.2004 - 01.2009

Loan Originator

First Capital Mortgage
01.2003 - 01.2007

Loan Originator/Processor

Greater Investment Corp
01.2001 - 01.2003

Customer Service/Sales Associate

Marshall
01.1994 - 01.2001

Kiosk

High School Diploma -

Kenwood Academy

Real Estate/Mortgage & Loan Certification -

Harold Washington College
Terrill G. Gardner