Summary
Work History
Education
Skills
Timeline
Generic

Terrilyn Bell-Coker

Lansing,MI

Summary

Responsible Property Manager. Organized, dependable, and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals. Committed to ensuring a safe and comfortable environment for residents as well as advocating for the needs of the owners.

Work History

Manager and Leasing Agent

Full House Marketing-Temp Service
Lowell And Lansing, Mi
12.2022 - Current
  • Greeted clients, showed apartments.
  • Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.

Home Health Recruiter

Home Health Care, LLC
Chicago, IL
  • Sourced, qualified, and conducted screening interviews with job candidate's, to ensure solid cultural alignment between client and candidate.

Sales and Business Development Professional

Ardyss International, Inc
Lansing, MI
  • Outlined company products and services, identified target customers and developed forward-thinking sales and marketing plans to promote Business growth.

Sales, Customer Service, Buyer

Lett's Bridal
Lansing, MI
  • Worked closely with the owner to plan special buys
  • Analyzed sales trends to maximize sales potential
  • Acted as initial contact in addressing customer concerns
  • Built trusting relationships with customers by making personal connections

Mortgage Loan Officer/Processor

Allied Home Mortgage, Et Al
Lansing, MI
  • Met with applicants to obtain information for loan applications and answered any questions pertaining to process.
  • Assessed feasibility of loan approval by reviewing financial histories, available credit, and current employment
  • Prepared loan documents and explained terms to clarify loan conditions and requirements with applicants.

Realtor

C & L Specialty, Et Al
Kalamazoo/Lansing, Mi
  • Managed real estate transactions from initiation to closing
  • Scheduled home viewings with potential buyers
  • Maintained current and accurate CRM database of prospective customers
  • Generated list of properties to meet specific client needs
  • Researched and determined competitive market price
  • Represented buyers and sellers in major real estate transactions
  • Facilitated closing process on behalf of clients and reviewed all parts of contracts to resolve issues prior to closing.

Sales and Office Manager

Countryside Homes, Inc
Gobles, MI
  • Communicated with clients to determine property needs and budget constraints
  • Created professional sales presentations to effectively communicate product quality and market comparisons
  • Assisted clients with new home buying processes, including coordinating with referring lenders to facilitate mortgage qualification.

Sales and Customer Support Manager

Centennial Wireless
Kalamazoo, MI
  • Educated guests on policy terms, simplifying technical aspects of service contracts to increase guest comprehension and achieve greater customer satisfaction
  • Explained latest promotions, sales incentives, and offerings to promote savings and drive sales
  • Listened to customer needs, chose appropriate products, and spent time explaining each item's functions and features.

Office Manager/Leasing Manager

George R. Wade Realtor And Appraisers
Kalamazoo, MI
  • Hired, managed, developed and trained staff of 4, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Organized and updated databases, records and other information.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.

Property Manager/Part Owner

Bel-Tech, LLC
Lansing/Kalamazoo, Mi
  • Executed leases with new and returning tenants, collecting all pertinent information including background investigations and credit checks
  • Handled resident complaints and expedited all maintenance requests
  • Inspected properties regularly to identify deficiencies and schedule repairs
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Administered operations to handle needs of more than 120 tenants across 10 property units

Education

Bachelor of Arts - Communications

Western Michigan University
Kalamazoo, MI

No Degree - Accounting And Business Management Classes

Kalamazoo Valley Community College
Kalamazoo, MI

High School Diploma -

Lansing Everett High School
Lansing, MI

Holloway School of Real Estate

Skills

  • Microsoft Office expertise
  • Customer service-focused
  • Excellent writing skills
  • Problem-solving abilities
  • Call center operations
  • Account management
  • Property Management: single, multi-family and Sec 8
  • Tenant Relations
  • Business Consulting
  • Yardi
  • Blue Moon
  • Property Inspection

Timeline

Manager and Leasing Agent

Full House Marketing-Temp Service
12.2022 - Current

Home Health Recruiter

Home Health Care, LLC

Sales and Business Development Professional

Ardyss International, Inc

Sales, Customer Service, Buyer

Lett's Bridal

Mortgage Loan Officer/Processor

Allied Home Mortgage, Et Al

Realtor

C & L Specialty, Et Al

Sales and Office Manager

Countryside Homes, Inc

Sales and Customer Support Manager

Centennial Wireless

Office Manager/Leasing Manager

George R. Wade Realtor And Appraisers

Property Manager/Part Owner

Bel-Tech, LLC

Bachelor of Arts - Communications

Western Michigan University

No Degree - Accounting And Business Management Classes

Kalamazoo Valley Community College

High School Diploma -

Lansing Everett High School

Holloway School of Real Estate

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Terrilyn Bell-Coker