Precise and organized with extensive knowledge Microsoft offices and Innoprises payroll software. Committed to quality organization and office management with solutions-oriented problem-solving capabilities. Proven history of modernizing offices and enhancing overall productivity. Meticulous Office Support and permit technician offering 18years of experience providing administrative support in government industry. Im a hardworker with great customer service. I'm Detail - oriented and highly organized. I can maintain efficient and accurate operations. I'm professional and knowledgeable in the the office.
Overview
27
27
years of professional experience
5
5
years of post-secondary education
Work History
Office Support Specialist/Permit Technician
City Of North Charleston
City of North Charleston, SC
11.2007 - Current
Managed phone and internal/ external email correspondence and handled incoming and outgoing mail and faxes.
Assisted coworkers and staff members with special tasks on daily basis.
Reviewing/Issuing commercial and residential permits
Issuing Certificate of Occupancy for residential and commercial
Running/Creating monthly reports
Prepare meeting
Checking the zoning on properties
Collecting fees for permits and business license
Ordering departmental supplies
Department Payroll, paying and managing departments bills
Scanning and filing documents
Processing/ researching freedom of information
Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Created and implemented standard operating procedures for records handling.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Supervise summer interns with daily assign task
Managed filing system, entered data and completed other clerical tasks.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Used microsoft to prepare various correspondence, reports and other written material.
Lead Preschool Teacher/Office Manager
First Klass Preschool
Charleston, SC
09.2005 - 11.2007
Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
Monitored students' academic, social and emotional progress and recorded in individual files.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Allowed for ample outdoor discovery time in schedule each day.
Submitted weekly lesson plans.
Applied play-based strategies to provide diverse approaches to learning.
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Planned educational opportunities based on children's interests.
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Educated students in foundational concepts such as shapes, numbers and letters.
Utilized books, songs and games to engage students.
Promoted sensory development by providing access to different textures.
Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Promoted physical, academic and social development by implementing diverse classroom and outside activities.
Maintained organized, fun and interactive classroom to help children feel safe.
Supervised students and enforced discipline during classroom and playground activities.
Taking payments for childcare service and creating receipts
Ordering supplies for preschool
Lead Teacher/Office Associate
Life Christian Daycare And Preschool
Charleston, SC
05.2000 - 09.2005
Assisted with new hire processing
Give tours of the facility to potential parents
Supervise and care children in play and learning
Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions
Chose optimum curriculum for each class and devised creative daily lesson plans to meet requirements and needs of different learners
Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula
Organized rooms in line with current educational thinking to maximize educational opportunities for students
Conferred with parents about student progress to boost family involvement and enhance student support
Cashier/Bookkeeper
Piggly Wiggly Supermarket
James Island, SC
03.1998 - 09.2002
Scanning customer goods for purchase
Bagging customer purchases
Processing money orders and cashing checks
Accepting and processing payments for 5 different companies
Restocking shelves and organized merchandise
Helped customers complete purchases, locate items and join reward programs
Welcomed customers and helped determine their needs
Checked personal identifications during alcohol and tobacco sales
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
Maintained secure cash drawers, promptly resolving discrepancies in daily totals
Operated cash register for cash, check and credit card transactions with excellent accuracy levels
Stocked, tagged and displayed merchandise as required
Tallied cash drawer at beginning and end of each work shift
Greeted customers entering store and responded promptly to customer needs
Education
High School Diploma -
St. Johns High School
Johns Island, SC
08.1997 - 05.2001
Associate of Science - Nursing
Trident Technical College
Charleston, SC
08.2001 - 06.2002
Skills
30 WPM typing speed
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Accomplishments
Supervised team of 25 staff members.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Software
Microsoft
Timeline
Office Support Specialist/Permit Technician
City Of North Charleston
11.2007 - Current
Lead Preschool Teacher/Office Manager
First Klass Preschool
09.2005 - 11.2007
Associate of Science - Nursing
Trident Technical College
08.2001 - 06.2002
Lead Teacher/Office Associate
Life Christian Daycare And Preschool
05.2000 - 09.2005
Cashier/Bookkeeper
Piggly Wiggly Supermarket
03.1998 - 09.2002
High School Diploma -
St. Johns High School
08.1997 - 05.2001
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