Terri Lynn Caudill
Vandalia,United States
Summary
Well-organized Medical Assistant offering 28 years of healthcare experience. Smoothly evaluate patients using diverse tests and routine procedures. Good prioritization, documentation and records management abilities.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Advanced Medical Support Assistant
Dayton VA Medical Center
12.2022 - 07.2023
- Maintained a high degree of professionalism and composure in high-stress situations, ensuring the well-being of patients and staff alike.
- Improved patient satisfaction by efficiently scheduling appointments and managing phone lines.
- Determined nature and urgency of patient requests to refer patients to appropriate medical staff.
- Contributed to a positive work environment through proactive problem-solving and excellent teamwork abilities.
- Provided exceptional customer service to patients from diverse backgrounds, fostering an inclusive environment that promoted trust and respect.
- Streamlined patient check-in process with effective communication and organization skills.
- Used [Software] to maintain and record patient data and generate reports.
- Reduced billing errors by diligently verifying insurance coverage and obtaining necessary authorizations prior to procedures.
Non-Invasive Cardiology Technician
Dayton VA Medical Center
07.2024 - Current
- Collaborated with multidisciplinary teams to develop individualized patient care plans, optimizing treatment outcomes.
- Ensured compliance with hospital policies and industry regulations through meticulous documentation of all performed procedures.
- Assisted cardiologists during treadmill stress tests, closely monitoring vital signs and ensuring patient safety throughout the procedure.
- Contributed to a reduction in readmission rates through thorough post-procedure monitoring and timely communication of findings with physicians.
- Maintained open lines of communication with nurses and other healthcare providers to ensure cohesive patient care.
Non-Invasive Cardiology Technician
Wright Patterson Medical Center
02.2015 - 12.2023
- Self-motivated, with a strong sense of personal responsibility.
- Supported hospital-wide initiatives to promote heart health by participating in educational events and community outreach programs.
- Maintained up-to-date knowledge on advancements in non-invasive cardiology techniques through regular continuing education courses and workshops.
- Reduced wait times for test results by efficiently conducting ECGs, stress tests, and Holter monitor applications.
- Streamlined workflow for the cardiology department by maintaining and organizing test equipment and supplies.
- Assisted cardiologists during treadmill stress tests, closely monitoring vital signs and ensuring patient safety throughout the procedure.
Medical Support Assistant (This Is a Federal Job)
WPAFB
10.2011 - 02.2015
- Maintained a high degree of professionalism and composure in high-stress situations, ensuring the well-being of patients and staff alike.
- Improved patient satisfaction by efficiently scheduling appointments and managing phone lines.
- Determined nature and urgency of patient requests to refer patients to appropriate medical staff.
- Contributed to a positive work environment through proactive problem-solving and excellent teamwork abilities.
- Provided exceptional customer service to patients from diverse backgrounds, fostering an inclusive environment that promoted trust and respect.
- Streamlined patient check-in process with effective communication and organization skills.
- Used [Software] to maintain and record patient data and generate reports.
- Reduced billing errors by diligently verifying insurance coverage and obtaining necessary authorizations prior to procedures.
Medical Assistant
Reliable Loyal Management (WPAFB)
06.2006 - 07.2010
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
Medical Assistant
Trotwood Family Medicine
09.1996 - 07.2006
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
Patient Care Technician
Miami Valley Hospital
04.2000 - 07.2002
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
Education
Associate's Degree - Medical Assistant Tech
Sinclair Community College
Dayton, OH06.1996
Skills
- Patient Care
- Basic Life Support
Certification
- BLS - Basic Life Support
- NCPCT - Patient Care Technician
- CMT - Certified Medication Technician
Eveningphone
(937) 305-3232
Timeline
Non-Invasive Cardiology Technician
Dayton VA Medical Center
07.2024 - Current
Advanced Medical Support Assistant
Dayton VA Medical Center
12.2022 - 07.2023
Non-Invasive Cardiology Technician
Wright Patterson Medical Center
02.2015 - 12.2023
Medical Support Assistant (This Is a Federal Job)
WPAFB
10.2011 - 02.2015
Medical Assistant
Reliable Loyal Management (WPAFB)
06.2006 - 07.2010
Patient Care Technician
Miami Valley Hospital
04.2000 - 07.2002
Medical Assistant
Trotwood Family Medicine
09.1996 - 07.2006
Associate's Degree - Medical Assistant Tech
Sinclair Community College
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