Terrine Howard
McKinney,Texas
Summary
With over 14 years of experience in various HR-related areas, I offer a wealth of knowledge and expertise. My expertise includes employee relations, compliance, leave administration, performance management, and recruitment. I have a deep understanding of the intricacies of human resources. As a team player, I excel in communication and consistently deliver high-quality work. I am driven, highly self-motivated, and possess strong interpersonal skills and business acumen, allowing me to work independently. My exceptional problem-solving skills enable seamless collaboration with cross-functional teams. Adaptability is one of my key strengths, as I consistently align with evolving business needs while maintaining a strong focus on achieving results. Additionally, as a U.S. Air Force veteran, I bring a unique perspective and dedication to my work.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Associate Relations Investigator
GEICO
01.2024 - Current
- Manages and leads in-depth investigations of alleged workplace violence, discrimination, harassment, retaliations and other potentially serious violations of policies or laws
- Conducts interviews, collects all relevant facts, and drafts investigative reports based on findings related to workplace behavior
- Investigates and responds to employee relations inquiries of both low and high- risk concerns
Senior Associate Relations Specialist/Senior Compliance Specialist
GEICO
01.2019 - 01.2024
- Served as a resource and advised on general policy application and process/practice implementation
- Managed compliance and employment relations
- Recommended corrective action when appropriate
- Counseled line management concerning personnel problems
- Provided advice to management concerning HR issues
- Researched and investigated complaints
- Maintained communication with management regarding new compliance policies issued by government agencies
- Conducted performance management reviews
- Conducted associate and management training
Leave Administrator
GEICO
01.2014 - 01.2018
- Responsible for managing employee leave of absence request and programs
- Ensured compliance with laws and policies
- Advised employees and managers on leave policies and procedures
- Coordinated with payroll and benefits to manage the financial and benefit implications of leave
- Collaborated with HR and legal to manage complex leave cases
- Facilitated accommodation request under the ADA
Senior Hiring Specialist
GEICO
01.2011 - 01.2013
- Recruitment outreach to prospective employees
- Sourced candidates, conducted interviews, managed candidates and onboarded new employees
- Administrative tasks
Education
Bachelor of Science - Business Management
Metropolitan State University of Denver
Denver, COSkills
- Team player
- Excellent time management skills
- Training and mentoring
- Conflict management
- Public speaking
- Proficient in Microsoft Office
- HR policies
Certification
- Society for Human Resource Management Senior Certified Professional (SHRM-CP) - Society for Human Resource Management.
- Six Sigma Yellow Belt Certification (CSSGB) - American Society for Quality.
Timeline
Senior Associate Relations Investigator
GEICO
01.2024 - Current
Senior Associate Relations Specialist/Senior Compliance Specialist
GEICO
01.2019 - 01.2024
Leave Administrator
GEICO
01.2014 - 01.2018
Senior Hiring Specialist
GEICO
01.2011 - 01.2013
Bachelor of Science - Business Management
Metropolitan State University of Denver
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