Experienced Customs Specialist with extensive knowledge of U.S. Customs regulations, import compliance, and global trade requirements. Proficient in HTS classification, Partner Government Agency (PGA) coordination, and Free Trade Agreement (FTA) eligibility assessments. Skilled in auditing customs entries, preparing Post Summary Corrections, and ensuring accurate documentation for seamless import operations. Adept at collaborating with brokers, vendors, and internal teams to optimize compliance processes and mitigate risks. Seeking to leverage expertise in a dynamic import compliance role.
Overview
10
10
years of professional experience
Work History
Senior Customs Trade Specialist
FedEx Trade Networks & Brokerage
03.2019 - 06.2024
Coordinated logistics operations for seamless movement of goods across borders while meeting tight deadlines under challenging circumstances.
Collaborate with customs brokers to address inquiries and provide accurate information upon port arrival, including but not limited to Harmonized Tariff Schedule (HTS) classifications, Partner Government Agency (PGA) requirements, Free Trade Agreement (FTA) eligibility, valuation verifications, Section 301 tariff exclusions, and antidumping/countervailing duty (AD/CVD) applicability.
Possess comprehensive knowledge of U.S. Customs import regulations and partner government agency requirements (e.g., FDA, FWS, USDA, FCC) for a wide range of retail commodities.
Classify imported goods promptly upon arrival to facilitate seamless U.S. Customs clearance.
Utilize research tools, standard operating procedures (SOPs), systems, and reference materials to provide consistent, accurate, and timely information to brokers, vendors, and buyers.
Conduct monthly audits of U.S. Customs entries to ensure compliance and accuracy.
Prepare Post Summary Corrections (PSC) for submission to U.S. Customs or the customs broker.
Provide vendors, agents, and buyers with appropriate HTS classifications and associated duty rates prior to import.
Collaborate with the Import Compliance Team to ensure consistent and accurate classification of imported goods across the organization.
Offer support and assistance for departmental needs, including liaising with U.S. Customs, brokers, buyers, and management as required.
Data entry and processing of various import related documentation for submission to US Customs and all PGA's (participating Government Agencies)
Human Resources Administrative Assistant
Ultimate Software
07.2017 - 07.2020
Filed paperwork, sorted, and delivered mail and maintained office organization.
Provided ongoing administrative support to the HR department by managing schedules, coordinating meetings, preparing documentation, and maintaining organized filing systems.
Streamlined HR operations by effectively managing personnel records and maintaining confidentiality.
Assisted with meetings and presentations within company.
Supported benefits administration, ensuring accurate enrollment and processing of claims for all employees.
Collaborated with management to create fair performance evaluations, promoting employee development and motivation.
Served as a reliable point of contact for employee inquiries on various topics including benefits, leave policies, and workplace issues.
Contributed to strategic HR initiatives through research, analysis, and recommendations on best practices.
Established strong relationships with external partners such as recruiters and employment agencies to enhance talent acquisition strategies.
Front Desk Receptionist
Jimmy Gray Chevrolet
08.2014 - 05.2016
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Scheduled, coordinated and confirmed appointments and meetings.
Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
Contributed to increased online reviews by consistently providing stellar customer service experiences at the front desk reception area.
Assisted management in implementing new policies and procedures, contributing to overall operational improvements.
Conducting research on various topics as requested by executives or team members, and compiling information into reports or presentations.
Provided administrative assistance to department as directed.
Education
Associate of Applied Science - Business Administration And Management
Mississippi State University
Starkville, MS
08.2020
Associate of Arts Degree - Business Administration