TERRION M. BEVERLY
Gramercy,LA
Summary
Experienced individual looking to expand my career in a setting with the opportunity to grow. My strength is in my abilities to lead people, set and focus on goals, commit to generating excellent customer experience, and building on opportunities. During my tenure, the establishments under my stewardship consistently achieved growth. I am confident of extending my contributions to the success within the company. TWIC and OSHA certified.
Overview
13
13
years of professional experience
Work History
Helper
Petrin Corporation
Baton Rouge, LA
01.2023 - 11.2024
- Maintained organization, cleanliness and safety in work areas.
- Moved and held materials for senior professionals to complete work.
- Loaded and unloaded building materials and tools to distribute to appropriate locations.
Security Officer
Allied Universal Security Services
Metairie, LA
03.2020 - 01.2023
- Guarded restricted areas to prevent unauthorized entry.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Secured personnel and premises by inspecting buildings and patrolling property.
Safety Attendant
Cajun Industries
Baton Rouge, LA
01.2018 - 02.2020
- Identified, documented, and recommended resolution of hazardous or potentially hazardous conditions
- Developed and coordinated the implementation of a Job Site Safety Plan for the construction project
- Conducted regular job site safety inspections and cooperated with site superintendents to direct any actions necessary to correct or alleviate existing safety violations or issues
- Monitored confined space, excavation, welding, "hot work" as required
Customer Service Representative
Home Depot.com
Baton Rouge, LA
01.2016 - 10.2018
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Answered inbound calls, chats and emails to facilitate customer service.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
Information Technology Specialist
Amedysis Home Care and Hospice
Baton Rouge, LA
08.2011 - 05.2016
- Created new accounts, reset passwords and configured access to servers and file management software for users.
- Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
- Performed continuous assessments of network structure, business content filters and security firewalls.
- Reviewed support cases for technical and troubleshooting accuracy and identified needed process improvements.
- Researched issues on various computer systems and databases to determine resolutions to problems and answer inquiries.
Education
Associate - Applied Science Process Technology
South Central Louisiana Technical College
05.2015
Associate - Science Computer and Electronics Engineering Technology
ITT Technical Institute
05.2011
High School Diploma -
St. James High School
05.2008
Skills
- Computer Hardware and Software
- Knowledge
- Troubleshooting
- Data Privacy
- Technical Support
- Data Synchronization
- Software Installation
- Microsoft Office
- Operating Systems
- Networks
Timeline
Helper
Petrin Corporation
01.2023 - 11.2024
Security Officer
Allied Universal Security Services
03.2020 - 01.2023
Safety Attendant
Cajun Industries
01.2018 - 02.2020
Customer Service Representative
Home Depot.com
01.2016 - 10.2018
Information Technology Specialist
Amedysis Home Care and Hospice
08.2011 - 05.2016
Associate - Applied Science Process Technology
South Central Louisiana Technical College
Associate - Science Computer and Electronics Engineering Technology
ITT Technical Institute
High School Diploma -
St. James High School