Terris Ndiaye
Louisville,KY
Summary
Professional caregiver with solid experience providing compassionate and efficient in-home support. Skilled in medication management, personal care, and patient mobility, ensuring optimal comfort and safety. Strong collaborator, adaptable to changing needs, and consistently reliable in delivering high-quality care.
Overview
14
14
years of professional experience
Work History
Home Health Aide
Self-employed
02.2021 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted disabled clients to support independence and well-being.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.
Subcontractor
Uber And Lyft
03.2020 - 07.2024
- Worked closely with general contractor on completion of punchlists tasks.
- Provided exceptional customer service by addressing client concerns promptly and professionally, resulting in repeat business and referrals.
- Maintained strict adherence to safety regulations, reducing workplace injuries and incidents.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Subcontractor
Postmate,Uber Eates, Instacart, DoorDash, GrubHub
12.2019 - 07.2023
- Managed site preparation and cleanup efforts, maintaining safe working conditions throughout the duration of the project.
- Delivered high level of service to all customers and effectively resolved issues.
- Worked closely with general contractor on completion of punchlists tasks.
- Tracked attendance and submitted work logs every day.
Director
Aramark
02.2011 - 09.2019
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
Education
No Degree - Registered Nurse
Jefferson Community And Technical College
Louisville, KYHigh School Diploma -
Iroquois High School
4615 Taylor Blvd Louisville, Ky 4021506-1995
Skills
- Patient care
- Meal preparation
- Personal hygiene assistance
- Feeding assistance
- Decision-making
- Verbal and written communication
- Operations management
- Team management
- Staff management
- Budget control
- Hiring and retention
Timeline
Home Health Aide
Self-employed
02.2021 - Current
Subcontractor
Uber And Lyft
03.2020 - 07.2024
Subcontractor
Postmate,Uber Eates, Instacart, DoorDash, GrubHub
12.2019 - 07.2023
Director
Aramark
02.2011 - 09.2019
No Degree - Registered Nurse
Jefferson Community And Technical College
High School Diploma -
Iroquois High School
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