Terrisa Maloney
Baytown,TX
Summary
Dedicated administrative professional with experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Administrative Secretary
McGill University Health Center, MUHC
06.2013 - 09.2019
- Human Resources Department
- Supported office staff and operational requirements with administrative tasks.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
- Used knowledge of medical terminology to transcribe patient information from written copy, electronic equipment, or verbal direction.
- Performed various administrative tasks by filing, copying and faxing documents.
- Placed supply orders monthly, managed inventory and restocked clerical spaces.
- Received and routed laboratory results to correct clinical staff members.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Medical Transcriptionist
McGill University Health Center, MUHC
04.2014 - 04.2018
- Recorded information using word processing, dictation and transcription software and equipment.
- Corrected grammar, spelling and syntax mistakes in medical records.
- Accurately documented medical dictation to record patient care records.
- Worked cohesively with physicians and other clinical staff to complete transcriptions.
- Scanned and filed medical records in alphabetical order to maintain organized and up-to-date filing system.
- Transcribed 10-20 documents with complete confidentiality.
Medical Administrative Secretary
McGill University Health Center, MUHC
06.2010 - 05.2013
- Gastro-eneterology Department
- Kept information confidential and followed guidelines to maintain patient trust.
- Supported office staff and operational requirements with administrative tasks.
- Maintained current and accurate medical records for patients.
- Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
- Enhanced office productivity by handling high volume of callers per day.
- Received and routed laboratory results to correct clinical staff members.
- Performed various administrative tasks by filing, copying and faxing documents.
- Managed physicians calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
Childcare Educator
C.P.E PETIT NUAGES
05.2005 - 05.2009
- Maintained safety and cleanliness by sterilizing toys and surfaces.
- Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
- Communicated with children's guardians about daily activities, behaviors and related issues.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Provided individualized instruction and support to meet personal needs of each child.
Education
Attestation in Medical Secretarial Studies - Medical Secretarial
PACC
Montreal, QC2010
Attestation in Secretarial Studies - Secretarial Studies And Office Administration
PACC
Montreal, QC08.2009
DEC - Early Childhood Education
Vanier College
Montreal, QC08.2002
Skills
- Patient Appointment Coordination
- Office Reception
- Medical Office Management
- Data Entry Software
- Patient Scheduling
- Scheduling Tests and Procedures
- Medical Report Preparation
- Transcription
Languages
French
Native or Bilingual
Certification
- Prasat Software
- Logibec
- Medi visit
Timeline
Medical Transcriptionist
McGill University Health Center, MUHC
04.2014 - 04.2018
Medical Administrative Secretary
McGill University Health Center, MUHC
06.2013 - 09.2019
Medical Administrative Secretary
McGill University Health Center, MUHC
06.2010 - 05.2013
Childcare Educator
C.P.E PETIT NUAGES
05.2005 - 05.2009
Attestation in Medical Secretarial Studies - Medical Secretarial
PACC
Attestation in Secretarial Studies - Secretarial Studies And Office Administration
PACC
DEC - Early Childhood Education
Vanier College
- Prasat Software
- Logibec
- Medi visit
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