Terri Thompson
Wellford,SC
Summary
As a Medical Assistant at Carolina Surgical Associates, I provide both clinical and administrative support to ensure efficient patient care and office operations. I assist surgeons and providers during procedures, prepare patients for examinations, and maintain accurate medical documentation. My role also includes scheduling, insurance verification, and patient education, helping to create a professional and compassionate healthcare experience for every patient.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
Bon Secours Healthcare System
Greenville, South Carolina
07.2025 - Current
- Assisted healthcare providers with patient examinations and medical procedures.
- Maintained accurate patient records using electronic health record systems.
- Educated patients on treatment plans, medications, and post-visit care instructions.
- Coordinated communication between patients and medical staff to enhance care delivery.
- Ensured compliance with safety protocols and infection control standards in the clinic.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Certified Nursing Assistant
Spartanburg Regional Hospital
Spartanburg, SC
05.2024 - 07.2025
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
- Answered call lights promptly and responded to patient needs accordingly.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
Certified Nursing Assistant
Bon Secours Mercy Health
Greenville, SC
12.2023 - 05.2024
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
- Answered call lights promptly and responded to patient needs accordingly.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Observed patients for any changes in their physical or mental condition.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Cleaned and sanitized patient rooms according to established protocols.
- Collected specimens for testing purposes upon request from physicians or nurses.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Provided emotional support to family members regarding end-of-life decisions.
- Provided comfort measures such as back rubs and positioning pillows for added comfort.
CNA - Certified Nursing Assistant
Prisma Health
Greenville, SC
03.2019 - 10.2022
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Participated in educational programs designed to improve knowledge of health care practices.
- Provided emotional support to family members during difficult times.
- Educated patients on self-care techniques that would help them maintain their independence.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Used mobility devices to transport patients.
- Helped residents walk with or without self-help devices.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Documented activities and recorded information in EMR system.
Education
Certification in CNA -
Greenville Technical College - Greenville, SC
02.2018
High School Diploma -
Community High School
Swannanoa, NC01.2010
Some College (No Degree) - Certified Medical Assistant
Clemson University
Clemson, SCSkills
- Electronic Charting - Epic
- Infection Control Procedures
- Care Plan Implementation
- Monitoring Fluids
- Patient-Focused Care
- Patient Lifting
- Medical Terminology Knowledge
- Mobility Assistance
- Patient Relations
- Direct Patient Care
- Customer Relations
- File Management
- Transaction Processing
- Office Organization
- Customer Service
- Time Management
- Vital sign assessment
- HIPAA compliance
- Medical terminology
- Patient care coordination
- Reliable and Punctual
- Order Management
- Excellent Multi-Tasker
- Cleaning and Sanitation
Certification
- Certified Nursing Assistant: Certification Number - 10088320
Timeline
Medical Assistant
Bon Secours Healthcare System
07.2025 - Current
Certified Nursing Assistant
Spartanburg Regional Hospital
05.2024 - 07.2025
Certified Nursing Assistant
Bon Secours Mercy Health
12.2023 - 05.2024
CNA - Certified Nursing Assistant
Prisma Health
03.2019 - 10.2022
Certification in CNA -
Greenville Technical College - Greenville, SC
High School Diploma -
Community High School
Some College (No Degree) - Certified Medical Assistant
Clemson University