TERRONA SALE

Delivered goods and products to customer on time and in excellent condition.

• Maintained professional and friendly demeanor during deliveries to uphold company reputation.
• Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
• Communicated with dispatchers and other personnel to coordinate transportation schedules.
• Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
• Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
• Load and unload food carts onto aircrafts.
• Follow all airport safety regulations.

• Enhanced cabin cleanliness by thoroughly vacuuming, dusting, and sanitizing all surfaces.
• Assisted in training new employees on best practices for cabin cleanliness and sanitation techniques.
• Complied with company protocols regarding lost-and-found items, ensuring proper documentation and storage procedures were followed.
• Reduced risk of illness transmission with proper disposal of waste materials, including biohazardous items.
• Maintained a safe and hygienic environment for passengers by diligently disinfecting high-touch areas.
• Contributed to on-time departures by efficiently completing cleaning tasks within tight timeframes.
• Ensured passenger satisfaction through detailed attention to seat pockets, tray tables, and overhead compartments.

• Provided exceptional customer service by promptly addressing passenger inquiries regarding baggage status and location.
• Participated in ongoing training sessions focused on enhancing knowledge of industry best practices related to luggage handling.
• Expedited baggage delivery to passengers, ensuring timely flights and positive customer experiences.
• Assisted in the training and development of new bag runners, sharing knowledge and techniques to improve overall team performance.
• Loaded and unloaded baggage and luggage on and off conveyor belts.
• Trained and supervised new staff members on baggage handling procedures.
• Trained new staff members in using airline reservation systems efficiently, resulting in shorter learning curves.
• Streamlined check-in process for faster boarding and improved passenger experience.
• Verified passenger documentation to ensure compliance with international travel requirements.

• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Checked patient insurance, demographic, and health history to keep information current.
• Helped patients complete necessary medical forms and documentation.
• Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
• Organized paperwork such as charts and reports for office and patient needs.
• Transcribed phone messages and relayed to appropriate personnel.
• Completed patient referrals to other medical specialists.
• Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
• Streamlined appointment scheduling for improved patient flow and reduced wait times.
• Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
• Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
• Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Obtained payments from patients and scanned identification and insurance cards.
• Organized and maintained patient chart filing system to promote quick data finding for staff.
• Placed new supply orders, managed inventory and restocked clerical spaces.