April Abila-Romero
Odessa,TX
Summary
Efficient Administrative team member with strong history of providing top-notch clerical support and operational assistance to support staff needs. Diplomatic communicator and self-motivated worker with decisive nature necessary to manage independent work. Experienced in coordinating documents, supplies and software knowledge.
Overview
9
9
years of professional experience
Work History
Service Representative
Tru Fit
Odessa, TX
10.2020 - Current
- Conferred with customers about concerns with products or services to resolve problems and drive sales
- Trained in products/memberships, selling techniques and company procedures
- Answering phones, taking payments and closing cash register.
- Maintain customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
Office Assistant
TSR Specialty
Odessa, TX
08.2016 - 02.2019
- Kept business, customer and financial records current and accurate to stay on top of changing information and avoid lost data
- Opened and properly distributed incoming mail to promote quicker response to client inquiries
- Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members
- Welcomed office visitors warmly and alerted staff to arrivals of customers picking up merchandise
- Processed invoices and expenses using QuickBooks and Open invoice
- Occasionally operated pallet jacks and forklift equipment to receive and transport items from various warehouse locations
- Consistently lifted materials weighing as much as 20-30 pounds
- Performed inventory control, such as counting and stocking merchandise
- Completed pickups and deliveries of product goods in a timely manner
Leasing Agent
Weidner Apartment Homes Texas
Odessa, TX
06.2015 - 02.2016
- Performed administrative duties, rent collecting and move in contracts
- Boosted occupancy by leveraging market knowledge and successful promotional strategies
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts
- Experienced with new construction, luxury apartment buildings, condominiums and 55+ communities and units
- Used Yardi and Outlook to keep record of financial transactions, rental applications and emails
- Performed background checks on over 100 apartment applicants, reference and credit checks as part of screening process of prospective tenants
Education
High School Diploma -
Permain High School
Odessa Texas5 2012
Associates - Business Administration And Management
Odessa College
Odessa, TX11 2016
Skills
- Software : Excel, PowerPoint, Outlook, Word, QuickBooks, Yardi, Open Invoice
- Dedicated team player
- QuickBooks expert
- Oral and written communication-Expert
- Professional networking
- File and data retrieval systems
- Sales
Timeline
Service Representative
Tru Fit
10.2020 - Current
Office Assistant
TSR Specialty
08.2016 - 02.2019
Leasing Agent
Weidner Apartment Homes Texas
06.2015 - 02.2016
High School Diploma -
Permain High School
Associates - Business Administration And Management
Odessa College
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