Terry Alexander
Arlington,TX
Summary
Professional CMV Driver with over 7 years of experience excels in safe transportation, efficient route navigation, and customer satisfaction, holding a CDL A license and P & S endorsement.
Professional driver with comprehensive experience in transportation and logistics. Known for punctuality and adherence to safety regulations, providing dependable service to clients. Focused on team collaboration and meeting evolving demands, showcasing strong navigation and vehicle maintenance skills.
Professional driver skilled in safe and efficient vehicle operation, navigation, and customer service. Known for strong team collaboration and adaptability to changing needs. Reliable in meeting deadlines and delivering results. Skilled in route planning, vehicle maintenance, and adhering to safety protocols. Trusted and dependable with excellent communication and problem-solving abilities.
Experienced with safe driving practices, ensuring passenger safety and timely arrivals. Utilizes route optimization and vehicle upkeep techniques to enhance service efficiency. Knowledge of local and regional routes, fostering reliable and consistent transportation solutions.
Overview
8
8
years of professional experience
Work History
Professional Driver
Red Coach
09.2025 - Current
- Ensured timely and safe transportation of passengers across various routes.
- Maintained vehicle cleanliness and performed regular inspections for safety compliance.
- Navigated using GPS technology to optimize travel routes and minimize delays.
- Assisted passengers with boarding, ensuring a comfortable and secure experience.
- Trained new drivers on company policies, safety procedures, and route management.
- Improved customer satisfaction by providing timely and efficient transportation services.
- Kept completely clean driving record with no reportable incidents.
Professional CMV Driver Lead
Pitney Bowes
09.2023 - 08.2025
- Skillfully maneuvered delivery trucks through congested urban areas, resulting in on-time deliveries and enhanced customer satisfaction.
- Leveraged GPS technology to streamline route planning, achieving a 20% reduction in delivery times and enhancing overall efficiency for over 100 daily deliveries.
- Successfully tackled logistical challenges, achieving a 95% on-time delivery rate and enhancing client satisfaction through efficient problem resolution.
- Enhanced team productivity by 20% through innovative workflow redesign and leadership.
- Executed comprehensive pre-trip inspections, increasing vehicle safety compliance by 20% and reducing on-road incidents.
- Streamlined delivery processes, reducing delivery times by 15%.
- Conducted a detailed analysis of route data using advanced analytics tools, uncovering efficiency improvements that led to a substantial reduction in fuel costs by 15%.
- Utilized GPS technology to optimize route planning, resulting in a 15% reduction in fuel costs and improved delivery efficiency.
- Streamlined office operations by overseeing administrative tasks and enhancing team collaboration, resulting in a 20% increase in overall productivity.
Professional Motor Coach Operator
Vonlane
02.2019 - 06.2023
- Spearheaded the implementation of a digital scheduling system, improving operational efficiency by 30% and facilitating seamless coordination among 20+ team members.
- Implemented eco-driving techniques, resulting in a 5% annual reduction in fuel consumption.
- Revamped team communication strategies, resulting in a 30% reduction in project delays and enhanced collaboration across departments.
- Initiated a passenger feedback system, increasing satisfaction by 15%.
- Reinforced safety protocols, resulting in a 20% decrease in incident reports.
- Transformed route planning through innovative techniques, resulting in a 20% increase in passenger satisfaction and significantly shorter travel times.
- Optimized passenger load by 10% through strategic seating, enhancing trip efficiency.
- Introduced a real-time tracking app, reducing passenger wait times and boosting satisfaction.
- Streamlined vehicle maintenance logs, cutting downtime by 15%, ensuring reliability.
- Expedited on-time departures by 25% through efficient pre-trip inspections.
- Achieved a 95% customer satisfaction rate through data-driven service improvements.
Professional Motor Coach Operator
Greyhound
01.2018 - 02.2019
- Successfully operated motor coaches over 100,000 miles on diverse routes, maintaining a flawless safety record and delivering exceptional passenger experiences.
- Boosted passenger satisfaction by 30% with innovative problem-solving skills.
- Reduced on-road delays by 20% through effective issue resolution.
- Revamped travel security measures by spearheading a collaborative overhaul of safety protocols, resulting in a 30% decrease in security incidents.
- Revamped the documentation process, reducing completion time by 30%, which significantly enhanced overall operational efficiency and team productivity.
- Executed a comprehensive route analysis that revamped scheduling, resulting in a 20% reduction in transit time and enhanced operational efficiency through strategic innovative planning.
- Optimized travel routes, cutting delays by 20%, and enhanced safety through protocol revamps.
- Implemented new problem-solving strategies, boosting passenger satisfaction by 30%.
- Partnered on safety protocols, enhancing travel security by 20% and reducing documentation processing time by 30%, ensuring smoother travel experiences.
- Analyzed key transportation routes to enhance schedule efficiency, resulting in a 15% decrease in operational costs and faster delivery times.
Professional CMV DRIVER
Werner Enterprise
08.2017 - 01.2018
- Operated Commercial Motor Vehicles (CMVs) safely for three years, implementing effective safety protocols that led to a flawless zero-accident record during my tenure at Werner Enterprise.
- Pioneered innovative navigation techniques that optimized routes, resulting in a 15% reduction in fuel costs and improved delivery efficiency.
- Quickly addressed mechanical issues, reducing downtime by X% and ensuring 100% adherence to operational schedules, enhancing team productivity.
- Boosted operational efficiency by 30% through meticulous process optimization.
- Enhanced company profitability by optimizing delivery processes, achieving a 15% increase in timely deliveries and elevating customer satisfaction.
- Revamped delivery schedules by meticulously analyzing routes, resulting in a 20% increase in on-time deliveries and boosting overall customer satisfaction!
- Championed the adoption of innovative practices that boosted company-wide productivity by 20% and streamlined team workflows.
- Achieved a remarkable zero-accident record over three consecutive years by enforcing rigorous safety protocols, significantly enhancing the company's reputation and attracting new clients.
- Mentored 10 new drivers on best practices, leading to a 20% increase in team efficiency and effectiveness over three months.
Professional CMV Driver
C.R.ENGLAND
06.2017 - 08.2017
- Spearheaded CMV operations for a team of 20, achieving a 30% reduction in safety incidents and ensuring 100% compliance with regulatory standards.
- Achieved unblemished record of 100% on-time delivery over two months
- Utilized advanced navigation skills to plan efficient routes, resulting in a 15% reduction in travel time and enhanced overall logistical efficiency.
- Promptly tackled unexpected road challenges, improving response times and reducing delays by implementing effective safety protocols
- Maintained rigorous safety standards across operations, leading to a 20% reduction in incidents and reinforcing overall operational integrity.
- Engineered innovative route optimization strategies, boosting on-time performance by 25%, resulting in greater efficiency and customer satisfaction.
- Joined forces with the logistics team to enhance delivery processes, resulting in a 20% increase in customer satisfaction ratings over six months.
- Revamped route planning processes, achieving a 20% reduction in delays through the implementation of advanced mapping software and data analytics.
- Optimized logistics operations by implementing innovative routing software, achieving a 20% reduction in delivery times and boosting overall fleet efficiency.
- Leveraged GPS data to optimize route refinement, achieving a 20% reduction in travel times across a network of 50 delivery routes.
- Performed detailed pre-trip inspections on 30+ vehicles daily, ensuring a flawless safety record and contributing to a culture of safety excellence.
- Implemented effective time management strategies across 10+ projects, achieving 100% delivery accuracy and enhancing overall team efficiency.
- Conducted thorough inspections on over 100 vehicles, enhancing safety compliance and significantly reducing potential hazards.
- Utilized GPS data to streamline routing processes, achieving a significant reduction in operational costs by X% through more efficient delivery routes.
- Performed comprehensive inspections on a diverse range of vehicles, achieving a flawless safety record that enhanced customer trust and reduced accident rates.
- Pioneered a real-time tracking system that reduced customer wait times by 30%, resulting in a 20% boost in overall satisfaction scores.
- Optimized vehicle maintenance checks for a fleet of 50+ vehicles, boosting overall fleet reliability and minimizing downtime by 20%.
- Evaluated route analytics to identify cost-saving opportunities, saving 5% annually.
Education
High School Diploma -
Alfred Bonnabel Magnet Academy High School
Kenner, LA05.1997
Skills
- Skilled commercial driver
- Commercial driver's license (CDL A)
- Efficiently loading and transporting goods
- P & S certification
- Accident-free driving history
- Optimistic mindset
- Extensive road experience
- Transportation sector
- Road safety protocols
- Customer relations
- Expertise in commercial vehicle operation
- Proficient in navigating state transportation routes
- Air Brake Certification
- Dependable and Trustworthy
- Route Planning
- Effective communication
- Customer satisfaction
- Team leadership
- Problem-solving
- Service excellence
- Knowledge of DOT regulations
- Defensive driving techniques
- Safe driving practices
- Time Management
- Efficiency
- Safety Protocols
- Operational Efficiency
- Effective team leadership
- Fleet Management
- Communication Skills
- Logistics Coordination
- Safety Compliance
- Pallet Jack Operation
Timeline
Professional Driver
Red Coach
09.2025 - Current
Professional CMV Driver Lead
Pitney Bowes
09.2023 - 08.2025
Professional Motor Coach Operator
Vonlane
02.2019 - 06.2023
Professional Motor Coach Operator
Greyhound
01.2018 - 02.2019
Professional CMV DRIVER
Werner Enterprise
08.2017 - 01.2018
Professional CMV Driver
C.R.ENGLAND
06.2017 - 08.2017
High School Diploma -
Alfred Bonnabel Magnet Academy High School