Summary
Overview
Work History
Education
Accomplishments
Timeline
Generic

Terry Armstrong

Jacksonville,FL

Summary

Detail-oriented mobile detailer with a proven track record in project coordination and customer service. Expert in quality assurance and skilled in training new staff, ready to enhance operational efficiency and customer satisfaction.

Overview

5
5
years of professional experience

Work History

Mobile Detailer

Macco Auto Painting
Jacksonville, Oregon
03.2025 - 07.2025
  • Cleaned and polished vehicles to enhance appearance and restore shine.
  • Applied wax and sealants for protection against weather elements.
  • Vacuumed interiors and detailed upholstery for a fresh look.
  • Utilized pressure washing equipment for thorough exterior cleaning.
  • Repaired minor scratches on automotive paint finishes using buffing compound and other materials.
  • Polished chrome trim on vehicles to restore shine and protect from rust.
  • Utilized special-purpose cleaners to foster lasting cleanliness of vehicles.
  • Kept detailed records of services performed on each vehicle for billing and tracking purposes.
  • Provided customer service, explaining detailing processes and addressing concerns.
  • Assisted in training new detailers on techniques and company procedures.
  • Removed stickers and decals from vehicle exteriors without damaging paint.
  • Detailed wheels, tires, and undercarriage to remove dirt and brake dust.
  • Connected hoses or lines to pumps or other equipment.
  • Collected and tested samples of cleaning solutions or vapors.
  • Turned valves or disconnected hoses to eliminate water, cleaning solutions or vapors from machinery or tanks.
  • Disassembled and reassembled machines or equipment or removed and reattached vehicle parts or trim.
  • Monitored operation of cleaning machines and stopped machines or notified supervisors when malfunctions occurred.

Owner's Representative

evens delivery
Jacksonville, Florida
01.2020 - 04.2023
  • Coordinated project timelines and deliverables with various stakeholders.
  • Oversaw quality assurance processes to maintain service standards.
  • Facilitated communication between clients and operational teams effectively.
  • Managed contract compliance ensuring alignment with client expectations.
  • Conducted site visits to assess project progress and address concerns.
  • Reviewed proposed changes and provided recommendations for improvements.
  • Organized meetings to discuss project updates and resolve issues promptly.
  • Developed project documentation to ensure clarity and accountability across teams.
  • Identified needs of customers promptly and efficiently.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Implemented strategies to take advantage of new opportunities.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Organized client meetings to provide project updates.
  • Audited company's legal documents to verify compliant policies and procedures.

Education

Associate of Arts - Comercial Art

Tampa Bay Teach
Tampa, FL
05-2003

Accomplishments

comercal art certiifcation

Timeline

Mobile Detailer

Macco Auto Painting
03.2025 - 07.2025

Owner's Representative

evens delivery
01.2020 - 04.2023

Associate of Arts - Comercial Art

Tampa Bay Teach

Similar Profiles

CREATE PROFILE
Terry Armstrong