Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Hi, I’m

Terry Barnes

Kannapolis,NC
Terry Barnes

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
years of professional experience
1
Certification

Work History

CP&P
Concord , NC

Invoicing, Billing - Accounting
10.2023 - Current

Job overview

  • Verified billing data with client contracts to ensure accuracy of invoicing.
  • Handled all inquiries from internal and external customers regarding invoicing or payments issues.
  • Met weekly deadlines for, invoicing, shipping documentation.
  • Provided support to other departments in resolving problems associated with billing and invoicing tasks.
  • Performed administrative tasks such as scheduling appointments, maintaining records and invoicing clients.
  • Coordinated with sales teams to ensure proper invoicing of customers for services rendered.
  • Reviewed POs for accuracy prior to invoicing clients.
  • Generated customer invoices using online billing software programs.
  • Researched and resolved issues with billing and invoices.
  • Reviewed and processed customer billing inquiries and disputes.
  • Resolved customer complaints regarding billing issues promptly and efficiently.
  • Developed and implemented procedures for efficient billing processes.
  • Provided customer service assistance when needed.
  • Emphasized fast, friendly customer service.
  • Contributed to the delivery of quality customer service during diverse events.

Division 10 Sales LLC
Salisbury , NC

Project Coordinator
01.2020 - 05.2023

Job overview

  • Assessed, monitored and reported on work progression.
  • Coordinated with department leads to identify and outline solutions to client-specified challenges.
  • Liaised with project managers to evaluate project scope and define milestones and deadlines.
  • Developed and implemented project tracker or calendar to meet and maintain standards.
  • Collaborated with internal teams to develop project solutions resulting in on-time execution.
  • Served as point-of-contact to support order management.
  • Prioritized needs to simultaneously handle multiple projects.
  • Increased product knowledge by staying up to date on product offerings, features and functionality.
  • Managed communication channels between various teams involved in the execution of complex projects.
  • Coordinated with internal departments as well as external vendors to ensure successful completion of tasks.
  • Contributed ideas towards process improvements that would increase efficiency or productivity levels.
  • Maintained a detailed database of project information.
  • Identified project needs by reviewing project objectives and schedules.
  • Utilized project management software tools for efficient tracking.
  • Conferred with project personnel to identify and resolve problems.
  • Established strong relationships with key business partners.
  • Managed client communication, resolving concerns promptly and effectively.

Various
Concord, NC

Office Manager/Administrative Assistant

Job overview

  • Managed office inventory and placed new supply orders.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Reviewed files and records to obtain information and respond to requests.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Used judgment and initiative in handling confidential matters and requests.
  • Implemented and maintained company protocols to facilitate smooth daily activities.
  • Created spreadsheets in Excel to track data.
  • Developed and implemented office policies and procedures.
  • Responded to customer inquiries via phone or email in a professional manner.
  • Organized company events including holiday parties, team building activities .
  • Coordinated meetings, conferences, travel arrangements and department activities.
  • Maintained filing system for records, correspondence and other documents.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Directed customer inquiries to appropriate department personnel.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Managed daily office operations and administrative tasks efficiently.
  • Performed data entry tasks to ensure record accuracy.

Education

Rowan Cabarrus Community College
Salisbury, NC

Associate of Applied Science from Education
06-2006

University Overview

Skills

  • Invoice Processing
  • Dispute Resolution
  • Document Management
  • Excel spreadsheets
  • Customer Communication
  • Database Management
  • Data Entry
  • Customer Service
  • Administrative Support
  • Correspondence Preparation
  • Discrepancy Resolution
  • Word Processing
  • Inquiry Handling
  • Adaptability
  • Professionalism
  • Effective Communication
  • Reliability
  • Active Listening
  • Decision-Making
  • Problem-Solving
  • Cultural Sensitivity
  • Critical Thinking
  • Workload Management
  • Detail Oriented
  • Research
  • Public Speaking
  • Data Collection
  • Office Management
  • Billing
  • Event Coordination
  • Office Administration
  • Organizational Skills
  • Task Prioritization
  • Interpersonal Communication
  • Computer Skills
  • Multitasking

Affiliations

Affiliations
  • Member of Cardinal Squares (Square Dance Club)
  • Regular attender of NorthGate Church
  • Enjoy outdoors, travel and camping.
  • Amateur Photographer

Certification

  • NC Notary Public

Timeline

Invoicing, Billing - Accounting
CP&P
10.2023 - Current
Project Coordinator
Division 10 Sales LLC
01.2020 - 05.2023
Office Manager/Administrative Assistant
Various
Rowan Cabarrus Community College
Associate of Applied Science from Education

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Terry Barnes