Summary
Overview
Work History
Education
Skills
Timeline
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Terry Boise

Canal Winchester,OH

Summary

Senior Specialist offering 19 years achieving success in Healthcare and Transportation. Highly qualified leader skilled at process improvement, relationship building and problem/conflict resolution. Priority on driving business growth and motivating teammates to consistently exceed goals.

Overview

27
27
years of professional experience

Work History

Sales Support Analyst

Cardinal Health
06.2023 - Current
  • Collaborate with Sales Operations and Sourcing teams to provide timely execution of new deals and renewals for Sales team. This is very time sensitive as deals go into effect the first of the month following an executed contract.
  • Enhance sales processes by analyzing performance data and providing reports.
  • Build and schedule automated reports to be sent to Sales team and customers. Depending on report content, these could be daily, weekly, monthly.
  • Implement process improvements based on regular audits of internal workflows within the sales department for continuous optimization efforts.
  • Produce scheduled and ad hoc sales and financial reports using Excel, Tableau and Business Objects.
  • Work closely with Sales on key accounts such as Buying Groups to ensure accurate reporting and provide assistance when there are issues. Distribute monthly and quarterly sales and rebate reports.

Senior Specialist

Cardinal Health
08.2009 - Current
  • Identified areas requiring improvement, implementing new workflows to reduce task micromanagement.
  • Manage the first 90 days of a customer implementation to ensure customer expectations are met.
  • Ongoing relationship management with a portfolio of suppliers to ensure compliance in shipping customer orders (3rd party freight management).
  • Coordinated projects to meet client deadlines, communicating updates to involved parties.
  • Collaborated closely with upper management to roll out initiatives to meet goals.
  • Created and implemented training programs for new employees, resulting in improved morale and better skills development.
  • Assessed key metrics to drive market growth and devise process improvements.
  • Reported supplier performance information and presented to business leaders for decision-making, solutions and improvements.
  • Supported technical teams by stepping in to assist with assignments and delivering customer feedback.
  • Analyzed supplier portfolio by creating reports to review shipping trends.
  • Assisted suppliers by facilitating product training and demonstrations to improve overall knowledge of features and functions.

Sales Representative

Pacer Global Logistics
08.2008 - 08.2009
  • Contacted new and existing customers to outline benefits of products.
  • Fostered relationships with customers to expand customer base and retain business.
  • Conferred with customers to understand needs, recommend products and solve after-sale issues.
  • Adhered to company initiatives and achieved established goals.
  • Developed key customer relationships to increase sales.
  • Pursued and generated customer leads as well as engaged in follow up activities to gain new client accounts.
  • Interacted with customers to understand particular needs and identify products and services best suited to helping in achieving goals.

President/Owner

Pak Mail
01.2002 - 01.2007
  • Devised business and marketing plans and prepared monthly financial reports.
  • Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
  • Developed and implemented successful sales strategies to meet business goals.
  • Set pricing structures according to market analytics and emerging trends.
  • Oversaw merchandising benchmarks to maintain operational excellence.

Team Sales Manager

Huntington National Bank
01.1997 - 01.2002
  • Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
  • Boosted team morale and overall sales volume by creating employee incentive sales contests.
  • Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
  • Evaluated employee progress and compliance while identifying areas for additional coaching by monitoring daily performance.
  • Elevated team performance via strategic planning and coaching in areas of prospecting, sales and value-added presentations.
  • Supervised and trained 24 employees on successful selling techniques.
  • Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.

Education

Franklin University
Columbus, OH

Skills

  • Relationship Building
  • Reporting skills
  • Working Collaboratively
  • Microsoft Office
  • Team Building
  • Critical Thinking
  • Conflict Resolution
  • Problem Resolution
  • Sales strategy development
  • Sales Reporting
  • Pipeline Management

Timeline

Sales Support Analyst

Cardinal Health
06.2023 - Current

Senior Specialist

Cardinal Health
08.2009 - Current

Sales Representative

Pacer Global Logistics
08.2008 - 08.2009

President/Owner

Pak Mail
01.2002 - 01.2007

Team Sales Manager

Huntington National Bank
01.1997 - 01.2002

Franklin University

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Terry Boise