TERRY MURRAY
Hicksville,NY
Summary
Experienced sales and management professional with a track record of leading high-performance teams, driving revenue growth, and managing client relationships. Skilled in developing sales strategies, mentoring staff, and optimizing performance to achieve business objectives. Seeking a role to apply expertise in sales team management and business development to contribute to organizational success.
Overview
37
37
years of professional experience
Work History
Western Regional Sales Manager/National Account Executive
KUSTOM US
Longwood, FL
02.2024 - 09.2024
- Managed and mentored a sales team, helping them expand client portfolios and navigate the sales process for business growth.
- I successfully drove a 20% increase in team productivity in the first half of 2024 through effective strategic coaching and robust performance management.
- Facilitated seamless transition and alignment of new hires in regional offices
- Ensure continuous team support to foster strong client connections
National Client Advisor
ServiceMaster DSI
Downers Grove, IL
10.2023 - 01.2024
- Established robust client relationships within commercial property sector
- Facilitated collaboration between ServiceMaster and DSI to handle major losses
- Secured new business opportunities through strategic networking
- Highlighted capabilities of solutions through detailed presentations
National Account Executive
Crawford Contractor Connection
Jacksonville, FL
09.2017 - 09.2023
- Built and maintained trusted relationships with business clients, growing new business and cultivating existing accounts
- Conducted sales and discovery calls with C-suite executives, developed and managed sales plans for national key accounts
- Participated in closing sales deals and supported implementation
- Enhanced service quality across various touchpoints
- Led a new national account divisional sales team and collaborated with senior sales team members to achieve goals
Sales Development Specialist
BELFOR Property Restoration
New York, NY
06.2014 - 09.2017
- Advanced pipeline development to boost business growth
- Documented outreach and follow-up contacts in CRM, entertained clients, and established affiliations with local organizations
- Provided on-site consultations, demonstrations, and presentations related to property damage and restoration services
Sales Development Representative
CRDN
Albany, NY
05.2010 - 06.2014
- Prospected new contacts and maintained client relationships, focusing on qualified opportunities and CRM maintenance
- Identified key local targets, created marketing materials, reviewed estimates, and responded to residential and commercial losses
- Facilitated presentations supporting strategic business expansion efforts
Property Claims Adjuster - Contents Specialist/SME
Travelers Insurance
Albany, NY
05.2006 - 05.2010
- Conducted estimating, investigation, evaluation, and negotiation for insurance replacement value on lost or damaged property and contents
- Facilitated Travelers Leadership Link Training Program and served as a subject matter expert and trainer for the Travelers contents program
Marketing - Small Group Account Representative
MVP Healthcare
Schenectady, NY
04.2004 - 05.2006
- Managed small group accounts to maximize membership and achieve revenue targets within a specified geographic area
- Maintained in-depth knowledge of regional competition, products, rates, and underwriting guidelines
Federal Employee Program
Empire Blue Cross Blue Shield
Albany, NY
03.2002 - 02.2004
- Guided Federal employees through the claims process, assisting with inquiries and resolving issues.
Office Manager/Trainer/Realtor
Century 21
Coxsackie, NY
05.1987 - 02.2002
- Supported ten sales associates and two brokers, managed office records, contracts, advertising, and customer service inquiries
- Oversaw payroll, bookkeeping, office supplies, equipment, and issue resolution within the office
Education
High School Diploma -
Greenville Central High School
Greenville, NY06-1981
Skills
- In-Depth Insurance Insights
- Business Development Expertise
- Recruitment Strategy Development
- Sales team leadership and development
- CRM proficiency
- Negotiation and Persuasion
- Motivational and Inspirational
- Consultative and relationship selling
- Decision-Making
References
References available upon request.
Timeline
Western Regional Sales Manager/National Account Executive
KUSTOM US
02.2024 - 09.2024
National Client Advisor
ServiceMaster DSI
10.2023 - 01.2024
National Account Executive
Crawford Contractor Connection
09.2017 - 09.2023
Sales Development Specialist
BELFOR Property Restoration
06.2014 - 09.2017
Sales Development Representative
CRDN
05.2010 - 06.2014
Property Claims Adjuster - Contents Specialist/SME
Travelers Insurance
05.2006 - 05.2010
Marketing - Small Group Account Representative
MVP Healthcare
04.2004 - 05.2006
Federal Employee Program
Empire Blue Cross Blue Shield
03.2002 - 02.2004
Office Manager/Trainer/Realtor
Century 21
05.1987 - 02.2002
High School Diploma -
Greenville Central High School
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