Terry Carl
Sioux Falls,SD
Summary
I have been in this position for the past 17 years with no bad reviews . I am a dedicated employee that does not call in sick and am always on time and perform my duties as requested.I am a honorably discharged army veteran. I grew up on a farm so I know what responsibility means. I have been in management several times each time a new experience and learning experience. I am the type of person that does not mind taking on extra resposabilaties that will insure the progress of the company.
Overview
17
17
years of professional experience
Work History
Night Auditor
Holday Inn
04.2007 - 03.2024
frontdesk work
Education
Certificate of Completion - Automotive Mechanics
Lake Area Technical Institute
Watertown, SD03.1984
Skills
- Processing Registrations
- Data Entry
- Night audit procedures
- Customer Service Management
- Room Service
- File Management
- Front Desk Management
- Payment Collection
- Concierge services
- Front Office Management
- Decision-Making
- Daily Reporting
- Registration processing
- Ledger Updates
- Financial Reporting
- Lobby Housekeeping
- Accounting Principles
- Front Desk Operations
- Problem-Solving
- Facility Maintenance Monitoring
- Guest Services
- Clerical duties
- Complaints Management
- Balancing Transactions
- Night Audit Reports
- Customer Service
- Occupancy Rates Analysis
- Multitasking and Organization
- Generating Reports
- Teamwork and Collaboration
- Reporting capabilities
- Wake-up calls
- Daily transactions review
- Property Management
- Bookkeeping
- Account Reconciliation
- Revenue Tracking
- Administrative Support
- Reservation Management
- Complaint resolution
- Account Balancing
- Inventory Oversight
- Reception Management
- Report Generation
- Charge posting
- Resource Allocation
- Revenue monitoring
- Hospitality service expertise
- Drawer closing protocols
- Shift Scheduling
- Posting charges
- Policy compliance
- Audit reporting
- Records Management
- Resolving issues
- Credit and cash payments
- Strong Work Ethic
- End-of-Day Processes
- Mail and packages
- Payment oversight
- Recordkeeping
- Performance Tracking
- Oral and written communications
- Time Management
- Financial statements expertise
- Reservation Processing
- Conference room set up
- Staff Training
- Guest Relations
- Automated telephone systems
- Conflict Mediation
- Supply Replenishment
- Office Supervision
- Reservations
- Safety and security procedures
- Auditing Techniques
- Teamwork orientation
- Office Organization
- Invoicing and Billing
- Guest Reception
- Guest Registration
- Transaction Processing
- Switchboard Operation
- Payment Processing
- Regulatory Compliance
- Cash Handling
- Problem-solving skills
- Detail Oriented
- Data Confidentiality
- Coaching and Mentoring
- Quality Assessment
hunt and fish
do when can
Timeline
Night Auditor
Holday Inn
04.2007 - 03.2024
Certificate of Completion - Automotive Mechanics
Lake Area Technical Institute
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