Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Timeline
ProjectManager

Terry Carpenter

Springhill,LA

Summary

Resourceful Project Manager with 10 years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget and financial management.

Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.

Talented professional considered knowledgeable leader and dedicated problem solver. Brings 15 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.

Hardworking Project Manager offering more than 15 years of leadership experience working with 7 teams on 7 projects. Successful at building and maintaining open communication between team members, clients and leadership. Quality-driven and proactive with advanced understanding of contract management, contractor oversight and construction administration.

Qualified Senior Project Manager versed in all aspects of project management from inception to completion. Excels in recruiting and talent acquisition, as well as optimizing team skills. Track record of on-time rollouts that met all project milestones and surpassed quality expectations.

Motivated Project Manager with 10 years of experience controlling all stages of projects from inception through monitoring and closing, exceeding expectations of being on time and on budget. Considerable client-facing project experience has driven commitment to customer satisfaction.

Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs.

Enthusiastic Project Manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Merchandising and training in Merchandising. Motivated to learn, grow and excel in Retail.

Dedicated Retail professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Project Manager position. Ready to help team achieve company goals.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Experienced Project Manager with over 15 years of experience in Merchandising. Excellent reputation for resolving problems and improving customer satisfaction.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience

Work History

Project Manager

Mallard
Grand Prairie, TX
03.2012 - 09.2022
  • Identified plans and resources required to meet project goals and objectives.
  • Managed projects from procurement to commission.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Modified and directed project plans to meet organizational needs.
  • Oversaw high profile projects for by planning, designing, and scheduling phases.
  • Fostered relationships with vendors to promote positive working relationships.
  • Provided management for internal personnel, contractors and vendors.
  • Drove team success through shared vision and recognition of quality performance.
  • Identified, reviewed and applied policies and procedures.
  • Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
  • Headed project teams specializing in design and launch activities.
  • Boosted revenues by coordinating and executing projects and growing inventory diversity.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Reported regularly to managers on project budget, progress and technical problems.
  • Recruited and oversaw personnel to achieve performance and quality targets.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.
  • Sourced, vetted and managed vendors needed to accomplish project goals.

Supervisor

Premier
, NC
04.2014 - 09.2016
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Worked with management team to implement proper division of responsibilities.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Interviewed, hired and trained new employees for production positions.
  • Identified individual employee's unique work styles and adapted management methods.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Introduced team contests and goals to enhance productivity and improve employee morale.
  • Provided supportive link between external customers and internal operations.
  • Performed annual evaluations and reviews for large staff of employees.
  • Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
  • Monitored workshop work flow for over 50 employees.
  • Built, managed and coached insourced and outsourced teams.
  • Consistently met quarterly sales goals and increased customer retention rate year-over-year.

Asst Manager

Party City
Shreveport, LA
02.2009 - 02.2011
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Planned team-building exercises to increase employee performance and job satisfaction.
  • Increased sales revenues by promoting complementary products and educating customers about store promotions.
  • Achieved recognition for contribution to store success by optimizing sales.
  • Increased sales by driving operational efficiencies and building excellent customer rapport.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.

Education

Rio Linda High School
Rio Linda, CA
06.1978

Skills

  • Timely Project Completion
  • Punch Lists
  • Workforce Scheduling
  • Cost Containment
  • Bid Reviewing
  • Multi-Unit Operations Management
  • Performance Improvement
  • Project Development
  • Workforce Training
  • Workflow Planning
  • Vendor Selection
  • Managing Multiple Projects
  • Lean Manufacturing and Design
  • Timelines and Milestones
  • Contractual Obligations
  • Project Drawings
  • Restoration Projects
  • Project Records
  • Job Bidding
  • Local and National Codes
  • Project Deadlines
  • Requirements Definition
  • New Construction and Remodeling
  • Interior Renovations
  • Installation Scheduling
  • Project Goals and Milestones
  • Submittal Preparation
  • Training Junior Team Members
  • Managing Subcontractors
  • Project Direction
  • Leading Projects
  • Cross-Training Skills
  • Shift Coverage
  • Materials Estimations
  • Completing Estimates
  • Work Breakdown Structure (WBS)
  • Status Updates
  • Scheduled Performances
  • Continuous Deployment
  • Public Works
  • Maintenance Requirements
  • Safe Equipment Handling

Accomplishments


  • Completed the New Store Project on time
  • Improved customer satisfaction bye Completing Projects on Time
  • Supervised team of 6 staff members.
  • Achieved Daily Results by completing Planogram , Building Gondolas , Tagging and Stocking Product with accuracy and efficiency.
  • Documented and resolved Building , Stocking , Tagging Issues which led to Jobs being Completed on Time

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Supervisor

Premier
04.2014 - 09.2016

Project Manager

Mallard
03.2012 - 09.2022

Asst Manager

Party City
02.2009 - 02.2011

Rio Linda High School
Terry Carpenter