Summary
Overview
Work History
Education
Skills
Timeline
Generic

Terry Carr

Estimator
Greencastle,PA

Summary

Knowledgeable and dedicated customer service professional with extensive experience in construction industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Goal-oriented worker with outstanding knowledge of construction organization and building product issues. Proven history of increasing productivity and customer satisfaction with great phone skills and relationship building talents. Committed to best-in-class customer service and maintaining professionalism. Hardworking sales/design/service bringing 20+ years of experience meeting customer needs via telecommuting roles. Skilled at listening to customers, meeting productivity targets and maintaining current knowledge of company offerings. Offering empathy, reliability and enthusiasm for satisfying customers.

I was furloughed by Willoughby Construction in Aug of 2020 due to the supply chain issues of Covid-19 . It was a mutual agreement I would return on Jan 2nd of 2021. Upon looking reviewing status of construction, supply, again it was mutually agreed to make the layoff permanent. Spouse passed in Aug of 2020 after an 8 year illness, so with the climate of covid-19, I retired. After was contacted by Digging & Rigging in June of 2021, Digging & Rigging were looking for estimating/sales/site surveyors. I accepted the position offered in July of 2021.

Overview

43
43
years of professional experience

Work History

Project Estimator

Digging & Rigging
Hagerstown, MD
07.2021 - Current
  • Prepared material orders to complete projects on time and within budget.
  • Analyzed and calculated field measurements, survey plans and plot plans to create proposals and process work orders.
  • Analyzed designs and performed accurate cost analysis.
  • Analyzed buildings to prepare estimates for Rigging work.
  • Conducted site visits and provided recommendations and informed advice regarding site viability.
  • Constructed budgets and estimates ranging from $1,500 to $5,000,000 for Commerical and Residential projects.
  • Provided accurate estimates by defining scope, timelines, potential setbacks and limitations.

Estimator/Sales Manager

WILLOUGHBY CONSTRUCTION LLC
Hagerstown, MD
07.2019 - 12.2020
  • WORKED WITH FIELD CREWS, CUSTOMERS, SUPPLIERS, SUBCONTRACTORS, PERMITTING AGENCIES AS NEEDED.
  • LAYED OFF DUE TO COVID-19 AND SUPPLY CHAIN ISSUES OF MATERIALS NOT BEING AVAILABLE.
  • Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
  • Improved sales processes to streamline customer acquisition and onboarding strategies.
  • Worked from home to enable me to care for my wife with failing health issues.
  • Prepared material orders to complete projects on time and within budget

Owner Operator

E, DISTRIBUTOR FOR GIBBLE’S POTATO CHIPS
Greencastle, PA
04.2014 - 12.2019

Optimized e-commerce fulfillment strategy to minimize costs while maximizing profits and customer satisfaction.

  • Liaised with manufacturer to incorporate e-commerce objectives in social media platform management.
  • Developed and executed e-commerce proposition, including positioning, values, tone of voice and design elements to bring value and convenience to customers.

MAINTENANCE SUPERVISOR

SUNNYWAY FOODS
Greencastle, PA
03.2019 - 07.2019
  • OVERSEEING PLUMBING, ELECTRICAL, GENERAL MAINTENANCE OF STORE, STORAGE, EXTERIOR OF BUILDING.
  • Coordinated daily workflow through task prioritization and concise scheduling.
  • Reason for leaving was to care for my wife with continuing health concerns. Accepted job working from home to be able to provide her with the care she needed.

LEAD ABATEMENT SUPERVISOR

BAXTER GROUP
Chambersburg, PA
10.2017 - 03.2019
  • FOREMAN FOR HOME RENOVATIONS, WORKING WITH LOWE’S AND HOMEOWNER.
  • Enforced safety regulations and coordinated activities for my work team per job site
  • Assessed risk of hazardous materials, including asbestos, developed plans for safe removal and communicated frequently with building owners and removal team leaders.
  • Collected all waste in approved disposal bags and sealed with correct procedures.
  • Identified and implemented strategic plans based on accurate readings of specifications and solid collaboration with project leadership.
  • Coordinated materials to maintain steady flow and meet productivity objectives.
  • Studied and interpreted blueprints to plan construction phases and team assignments.
  • Left job due to wife needing care due to her failing health.

FLOWERS BAKERY (OWNER OPERATOR, DISTRIBUTOR

Self Employed
Greencastle, Pa
05.2013 - 06.2017
  • OWN CHAMBERSBURG TERRITORY, ORDERING, DISTRIBUTION, RUNNING SALES PROMOTIONS, EXPANDING SALES WITHIN MY AREA BOTH RETAIL, WHOLESALE, AND INSTITUTIONAL ACCOUNTS.
  • Documented sales by recording order information.
  • Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
  • Immediately addressed problems with customers to promote speedy resolution.
  • Displayed products properly at customer sites and according to company specifications and policies.
  • Stayed in open communication with existing customers to offer immediate access to new products.
  • Managed product transitions from warehouse to customer site, loading and unloading in alignment with specifications.
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
  • Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
  • Generated leads and cold called customers each week to set up appointments and bring in new business.
  • Sold business to have more time at home due to my wife's failing health concerns,
  • Created and monitored new promotional approaches to increase sales and profit levels 30%.

ROUTE SALES

GIBBLE FOODS YEARS EMPLOYED
01.2013 - 01.2013
  • DELIVER, AND MAINTAIN DISPLAY AREA FOR SNACK FOOD PRODUCTS.
  • WORK WITH STORE, MANAGERS FOR DISPLAYS AND SPECIAL PROMOTIONS COMPANY SUSPENDED PRODUCTION AND DELIVERY ON 3/8/2015
  • Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
  • Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
  • Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.

Sales Representative

FRAMING, ROOFING, FOREMOST INDS. YEARS EMPLOYED
01.2011 - 01.2012
  • SALES OF PANELIZED COMPONENTS, (TRUSSES, WALLS, FLOOR JOISTS, & LOOSE LUMBER) SALES TO HOMEOWNERS AND CONTRACTORS, SERVICE ACCOUNTS AND EXPAND SALES AREA.
  • LEFT DUE TO RESTRUCTURING OF THE COMPANY AND SALES FORCE.
  • Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
  • Devised and implemented product strategies for filling market gaps and driving consistent sales.
  • Established beneficial professional networks and partnerships to gain insight and campaign support resulting in long-term business relationships.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Managed all sales plan activities, including design and delivery, resulting in complete customer service.
  • Minimized process lags through customer and supply commuications.
  • Increased revenue by acquiring new customers and determining needs to offer relevant products.
  • Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.

DESIGN & BUILDING CONSULTANT YEARS EMPLOYED

Oliver Homes Inc
Hagerstown, Md.
01.1998 - 11.2010
  • Supported engineering design development through analysis and simulation of prototypes and 3D computer models.
  • Prepared, checked and coordinated documentation to support component design and application.
  • Consistently stayed under client's budget for projects.
  • Prepared original and relevant options for clients suitable to individual requirements.
  • Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
  • Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
  • Educated clients looking to sell or buy on current market conditions, legal requirements, pricing and mortgages.
  • Collaborated with attorneys, loan officers and agencies to complete property sales and purchases and thoroughly explained all financial requirements and data to potential buyers and sellers.
  • Drafted contracts for purchases, sales and contractors workers for home repairs before move-ins and final steps.
  • For Martin’s Ridge and Farmspring Estates.
  • In charge of ads, promotions, and special sales.
  • Responsible to help clients understand which type of home is right for them.
  • Then help them in designing it to fit the lot and their needs.
  • I would also help them with the financing part of the home building process, if they requested.
  • Since 1999 I have sold at least 2 million dollars a year, with a high of 4.8 million.
  • Laid off due to housing market crash.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Created effective strategies to target new markets after researching and analyzing competitor behavior.
  • Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.

Owner/Operator

Drywall Specialites
01.1993 - 01.1998
  • All types of Drywall construction, new and remodeling.
  • Hanging, finishing, drywall and plaster repairs.
  • Worked for as many as 10 contractors, and the general public.
  • Owned my own business.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.

Drywall Foreman

Foremost Industries
Greencastle, Pa
01.1983 - 01.1993
  • Inspected surfaces to evaluate quality and applied extra attention to fill in holes and rectify errors.
  • Completed 2 houses per day with superior quality and efficiency.
  • Prepared work area and materials for each day, including power cords, tools and equipment.
  • Demonstrated knowledge of local building codes and requirements on each project.
  • Applied sealing compound over cracks, holes and nail heads using trowels, broad-knives or spatulas.
  • Completed installation of drywall sheets on commercial and residential properties.
  • Applied tape to seal joints by embedding into sealing compound.
  • Laid out materials and system components to prepare for installation.
  • Received consistent excellent feedback on work quality and customer service.
  • Measured and marked cutting lines on drywall for lengths, heights and penetrations.
  • Reviewed project details to specify correct materials and equipment for job sites.
  • Collaborated with management, technical crew members and fellow supervisors to organize efficient operations and achieve demanding schedule targets.
  • Evaluated team member strengths and assigned tasks based upon expertise and background.
  • Verified completed projects met approved time, quality and cost estimates.
  • Developed work schedules for all team members to maximize shift coverage.
  • Interviewed, hired and trained new workers.
  • Established clear priorities and production quality standards.
  • Reworked positions and workflow based on individual abilities and production targets.
  • Meticulously tracked all parts and equipment used on each job site.
  • Asserted control over material usage and contractor man-hours to keep projects in line with budgetary restrictions.
  • Handled all issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.

Education

BUSINESS/VO-TECH YEARS ATTENDED - Business

Greencastle Antrim High School
Greencastle, PA
06.1978

High School Diploma -

Franklin County Vocational Technical
06.1978

Skills

  • Word & Excel
  • Self motivated, can work from instructions, and need little supervision
  • Open minded and always looking for better way to complete tasks
  • X Over 20 years of sales marketing experience
  • Business Development and Planning
  • Goals and Performance
  • Time management
  • B to B sales
  • Verbal and written communication
  • Positive and upbeat
  • Relationship building
  • Coaching and mentoring
  • Blueprints and Schematics
  • Project Estimating
  • Calculating Cost Factors
  • Customer Relationship Management

Timeline

Project Estimator

Digging & Rigging
07.2021 - Current

Estimator/Sales Manager

WILLOUGHBY CONSTRUCTION LLC
07.2019 - 12.2020

MAINTENANCE SUPERVISOR

SUNNYWAY FOODS
03.2019 - 07.2019

LEAD ABATEMENT SUPERVISOR

BAXTER GROUP
10.2017 - 03.2019

Owner Operator

E, DISTRIBUTOR FOR GIBBLE’S POTATO CHIPS
04.2014 - 12.2019

FLOWERS BAKERY (OWNER OPERATOR, DISTRIBUTOR

Self Employed
05.2013 - 06.2017

ROUTE SALES

GIBBLE FOODS YEARS EMPLOYED
01.2013 - 01.2013

Sales Representative

FRAMING, ROOFING, FOREMOST INDS. YEARS EMPLOYED
01.2011 - 01.2012

DESIGN & BUILDING CONSULTANT YEARS EMPLOYED

Oliver Homes Inc
01.1998 - 11.2010

Owner/Operator

Drywall Specialites
01.1993 - 01.1998

Drywall Foreman

Foremost Industries
01.1983 - 01.1993

BUSINESS/VO-TECH YEARS ATTENDED - Business

Greencastle Antrim High School

High School Diploma -

Franklin County Vocational Technical
Terry CarrEstimator