Summary
Overview
Work History
Education
Skills
Timeline
Generic

Terry Chappell

Sterling

Summary

Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.

Overview

2026
2026
years of professional experience

Work History

Owner

Earth Retention Systems
2013 - Current
  • Manage day-to-day business operations.
  • Develop and maintain strong relationships with clients, resulting in repeat business and referrals.
  • Oversee daily operations, ensuring all tasks are completed accurately and efficiently by team members.
  • Manage financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Establish a positive workplace culture that fosters employee engagement, collaboration, and loyalty.
  • Achieve financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Successfully navigate challenging economic conditions by making informed decisions that protected the business''s financial stability.

Partner

Eart Retention Systems Materials
2009 - 2013
  • Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
  • Achieved successful client outcomes by identifying and addressing their unique needs and goals.
  • Stayed informed on industry developments and market trends to gain competitive advantage.
  • Networked with other professionals and organizations to expand contacts and opportunities.
  • Implemented rigorous quality control measures, ensuring highest standards of service delivery.

Vice President

Vermont Lumber and Stoneworks
2005 - 2009
  • Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
  • Streamlined operations by identifying inefficiencies and implementing process improvements.
  • Supported project management team for optimal performance.
  • Cultivated strong relationships with clients, vendors, and partners for mutually beneficial collaborations.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Commercial Sales Director

Pavestone
2002 - 2005
  • Provided technical support to clients, addressing concerns and offering solutions for improved satisfaction.
  • Developed strong relationships with key clients, leading to long-term business growth and increased brand loyalty.
  • Responded to customer feedback in professional and constructive way.
  • Developed strategic initiatives based upon company objectives aimed at accelerating growth.

Education

Associate of Applied Business - Business

Quinebaug Valley Community College
Danielson, CT
01-1993

Skills

  • Business management
  • Marketing
  • Project management
  • Effective communication
  • Financial budget planning
  • Problem-solving
  • Attention to detail
  • Customer service
  • Time management
  • Multitasking Abilities

Timeline

Owner

Earth Retention Systems
2013 - Current

Partner

Eart Retention Systems Materials
2009 - 2013

Vice President

Vermont Lumber and Stoneworks
2005 - 2009

Commercial Sales Director

Pavestone
2002 - 2005

Associate of Applied Business - Business

Quinebaug Valley Community College

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