Terry Collins
Crestwood,KY
Summary
Dedicated and results-driven with over 25 years of experience in Software testing and quality assurance. Proven track record of leading and managing UAT test teams to ensure the delivery of high-quality software products. Strong expertise in test planning, execution and automation, coupled with excellent communication and leadership skills.
Overview
38
38
years of professional experience
Work History
Associate Director Quality Engineering
Humana
Louisville , KY
01.2012 - Current
- Developed and implemented strategies to increase organizational effectiveness and efficiency.
- Monitored budgeting, forecasting, planning and reporting activities of the department.
- Oversaw day-to-day operations of the organization including personnel management, program development and implementation.
- Provided guidance and support to staff in order to maximize their performance.
- Assisted senior leadership team in developing long-term strategic plans for the organization.
- Directed special projects and daily operations.
- Cultivated and maintained relationships to promote positive work culture.
- Coordinated with other departments to ensure successful completion of projects within established timelines and budgets.
- Ensured compliance with all applicable laws, regulations and policies related to the organization's operations.
- Identified opportunities for improvement in processes, procedures, systems and services.
- Conducted regular meetings with staff members to review progress on goals and objectives.
Voluntary Worker
HighPoint Charitable Service
LaGrange , KY
08.2017 - Current
- Organized fundraising events and campaigns for the organization.
- Assisted in developing training materials for new volunteers.
- Collaborated with other team members to ensure successful completion of tasks.
- Created detailed reports on volunteer activities and accomplishments.
- Assisted clients in understanding their legal rights and responsibilities.
- Provided advice to clients regarding their options for resolving disputes or legal issues.
- Monitored and evaluated mentees' progress, providing feedback and guidance to ensure success.
- Provided advice to mentees on career paths, job opportunities and educational options.
- Conducted regular one-on-one meetings with each mentee to discuss challenges, successes and goals.
Skills
- Systems Development
- Strategic Leadership
- Process Improvement
- Key Relationship Management
- Technical Implementation
- Data Collection
- Onboarding and Training
- Diversity and Inclusion Initiatives
References
References available upon request.
Timeline
Voluntary Worker
HighPoint Charitable Service
08.2017 - Current
Associate Director Quality Engineering
Humana
01.2012 - Current
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