Terry Croker
Deltona,FL
Overview
9
9
years of professional experience
Work History
Shift Manager
Buffalo Wild Wings I
06.2024 - 11.2024
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Exercised composure under pressure and in escalated customer service scenarios.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Facilitated team-oriented atmosphere, encouraging collaboration and mutual support among staff members.
Order Picker
PepsiCo
01.2023 - 07.2024
- I rode an electric pallet jack and pick orders and place them onto the trucks
Security Officer
Pono Security
09.2023 - 01.2024
- Patrol various post and make sure everything is secure
Line Cook/Prep Cook
Billy McHale's
10.2021 - 10.2022
- I was the prep cook and I worked line cook as well
Line Cook/Shift Manager
Buffalo Wild Wings
02.2017 - 11.2019
- I was a shift lead and became a shift manager
Line Cook/Prep Cook
Red Robin
01.2016 - 10.2018
- I became the shift lead
Education
High school diploma -
Boone High School
Orlando, FLAssociates - Paralegal Studies
Bryant And Stratton College
Getzville, NYSkills
- Warehouse Experience
- Forklift
- Packaging
- Cleaning Experience
- Cashiering
- Order Picking
- Shift Management
- Pallet Jack
- Order Picker
- Shipping & Receiving
- RF Scanner
- Security
- Cooking
- Load & Unload
- Inventory Control
- Assembly
Timeline
Shift Manager
Buffalo Wild Wings I
06.2024 - 11.2024
Security Officer
Pono Security
09.2023 - 01.2024
Order Picker
PepsiCo
01.2023 - 07.2024
Line Cook/Prep Cook
Billy McHale's
10.2021 - 10.2022
Line Cook/Shift Manager
Buffalo Wild Wings
02.2017 - 11.2019
Line Cook/Prep Cook
Red Robin
01.2016 - 10.2018
High school diploma -
Boone High School
Associates - Paralegal Studies
Bryant And Stratton College
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